WHAT IS 3-1-1?

The 3-1-1 service is designed to provide one number to call for all of your City and County of Denver NON-EMERGENCY questions, problems and concerns.

Continue to use 9-1-1 for emergencies.

The 3-1-1 Call Center is staffed by City employees who are trained to assist you with your issue. The Call Center is located in the Wellington E. Webb Municipal Building at 201 West Colfax Avenue, Denver, Colorado 80202.

Watch the 3-1-1 Public Service Announcement video.

The 3-1-1 service is available to you three convenient ways:

	Dial 3-1-1 from any telephone within the City and County of Denver.
	Send an EMail to 311@ci.denver.co.us with a summary of your issue in the Subject line and a complete description in the EMail body.
	Access 3-1-1 Self-Service and create a case

WHAT IS 3-1-1 SELF-SERVICE?

3-1-1 Self-Service is the website available directly to you via http://www.DenverGov.org/311. You'll also find a link to that page from the front page of DenverGov. That link will take you to a page where you can create a new case, manage your existing cases, search the solutions library, or browse the Frequently Asked Questions.

3-1-1 Self Service HELP