The Department of Excise and Licenses, Alarms Division must receive a request to cancel an alarm permit in writing from either the alarm user or the alarm company. When the Department of Excise and Licenses, Alarms Division receives a new permit application for an address already in the data base but for a different party, and the department has not received the required notification, the staff must verify this information only with the alarm company over the telephone.
Refunds are not issued once an alarm permit has been processed. Refunds will also not be issued if an alarm permit is processed for monitored alarm premises not located within the City and County of Denver. It is assumed those alarm permit applications submitted to this office are within the boundaries of the City and County of Denver. The annual fee charged for the monitored alarm user permit is based solely on the recovery of costs to the City for processing. Alarm permit fees are non-prorated and partial refunds are not given at any time.