Career Service Authority (CSA) is Denver’s official human resource agency. We maintain a competitive merit system that provides equal employment opportunity to all applicants.
Our Recruitment Team will quickly and effectively serve you with enthusiasm and a commitment to excellence.
The Career Service System
In 1954, CSA was established by charter amendment because the voters of Denver decided they wanted their City government to operate by merit. Under the merit system, applicants are given a chance to compete and be hired based upon their knowledge, skills, and abilities, without regard to their race, creed, national origin, political affiliation, age, sex, sexual orientation, or disability.
The CSA Executive Director is Jeff Dolan.
CSA Board
The Career Service Board consists of five Denver citizens appointed by the Mayor for five-year staggered terms. The Board provides oversight for CSA. Its charge is to maintain the merit system, which is the foundation of the Career Service personnel system. It is responsible for setting policy, considering appeals and making rule changes that enhance the work environment.
Click for more information on the CSA Board.
Mission, Vision, and Guiding Principles
CSA upholds the merit system by providing human resource services to employees and agencies within the City and County of Denver for the benefit of the employees and the Denver community.
Our vision is to set the standard for human resource best practices by;
- Providing efficient, effective customer service
- Valuing employee growth and development
- Communicating effectively
- Fostering inclusion, fair treatment and teamwork
- Creating collaborative partnerships
Our guiding principles include:
Customer Service
Our customers are our reason for being. They are our priority in all discussions, decisions, and actions. We build long-term relationships based on honesty and professionalism. We focus on excellence to improve the services we deliver.
Integrity
We demonstrate integrity by speaking and acting truthfully; following through on commitments; and practicing high ethical standards.
Strategic Partnerships
We form collaborative, strategic partnerships focusing on solutions to challenges. We establish long-term alliances resulting in identifiable benefits and enhanced performance to the City.
Growth
We promote and support continuous learning and development opportunities, creativity and innovation.
Diversity
We are an organization with a workforce that reflects the Denver community. We embrace diversity in our people and services as a core value and business necessity.
Respect
We value and respect all people by appreciating their contributions and treating them with honesty and compassion. We build trust by understanding others’ perspectives, by demonstrating our competence, and learning from our experiences.
