OHR and Animal Care Control (ACC)
Innovation
  • Fellow colleague from OHR (LaToya Linzey) received Black Belt training and facilitation coaching from Peak Academy to facilitate a VSA for ACC.
  • OHR invested in their client (ACC).
  • ACC identified four significant improvement opportunities as a result of the Value StreamAnalysis for Administrative Citations.
  • A “VSA” allows an organization to map a value stream and identify opportunities for Innovation.

Financial

 

Quality

 

"Investing in Ourselves"


  • Identified opportunites to reduce 3-to-7 day backlog of Admin Citations data entry (Future Rapid Improvement Event/RIE)
• Identified improvements to customer service
  •Colleague from Office of human Resources(OHR) facilitated event
•4 Black Belts participated
•7 new Green Belts certified!


Posted on Mar 01 2013 (Archive on Dec 31 2013)
Posted by kpellegrin  Contributed by kpellegrin