In 2015 Medical Enrollment is Automatic

Due to health care reform, all full time employees hired as of January 1, 2015 will be automatically enrolled into the lowest cost medical plan (Kaiser DHMO) with coverage effective the first of the month following the hire date. See section 4 of the 2015 Employee Benefits Guide for details on waiving, changing or adding dependents to this medical coverage. 

*For information about the recent data breach at Anthem, please see this notice and FAQs.

Benefits Enrollment

Open Enrollment for 2015 benefit elections has closed.

Open enrollment occurs every October. During open enrollment you will have the opportunity to change your medical, dental, vision, short-term disability, and flex cash elections for the following calendar year.

If you do not make elections during this time, you will be assigned the same coverage you had in the previous year, except for flex cash, which requires re-enrollment every year. 

New employees must submit the benefits 2015 Enrollment Form* along with supporting documentation (if enrolling dependents) to the OHR Benefits Office within 30 days of their hire date. This form can be used to enroll in medical**, dental, vision, flex cash and prepaid legal. Any benefit elections made will become effective on the first of the month following your hire date.

Please note: all new employees will be automatically enrolled into the Kaiser DHMO medical plan with employee only coverage unless this coverage is waived, another medical plan is elected or dependents are added within the first 30 days of employment.

The dependents listed below are eligible for coverage under our medical, dental, and vision plans:
  • Spouse
  • Spousal Equivalent (same-sex domestic partner)
  • Child (eligible until end of  month of age 26)
  • Step-child (eligible until end of month age 26)

 *Half-time employees use the 2015 Half-Time enrollment form

**Important:  If enrolled in Navigate, you must choose a Primary Care Physician (PCP). In order to see the doctor of your choice, email with your PCP's 11 digit Provider ID. You can find the Provider ID by going to, clicking "Find Physician, Laboratory or Facility" and then selecting the "UnitedHealthcare Navigate/Navigate Balanced" plan and searching for your PCP. 

Family Status Changes
If your family status changes, you have the option to update your benefit enrollments (medical*, dental, vision, flex cash). Family status changes include:

  • Birth or adoption of a child
  • Death of a dependent
  • Marriage or divorce
  • Change in hours worked
  • Gain or loss of other coverage

To update your benefits, complete the benefits 2015 enrollment form** within 30 days of the status change, and submit it to the OHR Benefits Office. Please also include proof of the status change and the required supporting documentation if you are enrolling new dependents.
**Half-time employees use the 2015 Half-Time enrollment form

*Important: If newly enrolled in Navigate, you must choose a Primary Care Physician (PCP). In order to see the doctor of your choice, email with your PCP's 11 digit Provider ID. You can find the Provider ID by going to, clicking "Find Physician, Laboratory or Facility" and then selecting the "UnitedHealthcare Navigate/Navigate Balanced" plan and searching for your PCP.

The six medical plans offered to eligible City employees are Denver Health Medical Plan's (DHMP) HMO and Deductible HMO, Kaiser Permanente HMO and Deductible HMO (DHMO), United Healthcare HMO and Navigate Plan. All six medical plans are effective the first of the month following your date of hire. Additionally, Dental, Vision, Short-term Disability and Flex Cash are effective the first of the month following your date of hire. Your life insurance and long-term disability become effective the first day of work.


Denver Health Medical Plan (DHMP)
As a member of DHMP, you receive your care through the doctors at 10 community health centers throughout Denver.  All locations have free, easily accessible parking for DHMP members. Several convenient pharmacy options are available, including online prescription refills and Pharmacy Delivery by Mail, offering a 90-day prescription supply for one co pay. To learn more about DHMP visit or call member services at (720) 956-2100.


  • 2015 Summary of Benefits and Coverage - HMO
  • 2015 Summary of Benefits and Coverage - DHMO


Kaiser Permanente is the largest nonprofit health plan in the United States. They are an integrated health delivery system, which means they provide and coordinate the entire scope of care for members, including: preventive care, well-baby and prenatal care, immunizations, emergency care, screening diagnostics, hospital and medical services, pharmacy services. The City contracts with Kaiser's Denver/Boulder network. To learn more about Kaiser and their facilities, go to or call (303) 338-4545. 

  • 2015 Summary of Benefits and Coverage - HMO
  • 2015 Summary of Benefits and Coverage - DHMO*
*Refer to this list of Kaiser's Sample Fees to estimate procedure costs under the Kaiser DHMO plan.


United Healthcare Choice Copay Plan
The UnitedHealthCare Choice Copay plan is similar to a traditional HMO which coordinates your care through a primary care physician and allows you to pay a low flat fee (copayment) for most covered services. To find out more about UnitedHealthCare Choice Copay Plan, visit or call 1-800-842-5520. This is the City's only medical plan that offers full coverage outside of Colorado. The plan's summary is linked below

UnitedHealthCare Navigate Plan
Members enrolled in this plan must select a Primary Care Physican (PCP) and the network of physicians is limited to only Colorado.  In exchange for lower premiums, members may be required to pay a deductible and coinsurance for certain services. See this plan's summary below.

Important:  If enrolled in Navigate, you must choose a PCP. In order to see the doctor of your choice, email with your PCP's 11 digit Provider ID. You can find the Provider ID by going to, clicking "Find Physician, Laboratory or Facility" and then selecting the "UnitedHealthcare Navigate/Navigate Balanced" plan and searching for your PCP. 


To see a side-by-side comparison of all of our medical plans and their biweekly costs, see pages 13 through 15 of the 2014 Benefits Guide or pages 15 through 17 of the 2015 Benefits Guide.

To see a list of preventive services covered by the City medical plans, click on preventive services.

Delta Dental of Colorado is the dental provider for the City and County of Denver. Delta offers three plans through the City and County of Denver the Exclusive Panel option and two Delta Preferred Provider Options. 
You may visit to view information about:
  • Benefits Overview
  • Claims Info
  • Print ID Cards
  • Dental Health Tips
  • Dentist Directory 

Delta Preferred Provider Option II (PPO) High
  • You have the option of obtaining services from a PPO (in-network) dentist or a non-PPO (non participating or Delta Premier network dentist) with a $2000 annual benefit.
  • Visit the Delta Dental website at for a list of PPO and Non-PPO dentists, or call Delta at 1-800-610-0201.
  • If you elect to use a non-PPO (Premier) dentist may incur higher out-of-pocket costs.
  • For a complete list of covered services and reimbursement rates, see the PPO High Summary of Benefits.

Delta Preferred Provider Option III (PPO) Low 
  • You have the option of obtaining services from a PPO (in-network) dentist or a non-PPO (non participating or Delta Premier network dentist) with a $1250 annual benefit.
  • Visit the Delta Dental website at for a list of PPO and Non-PPO dentists, or call Delta at 1-800-610-0201. If you elect to use a non-PPO (Premier) dentist may incur higher out-of-pocket costs.
  • For a complete list of covered services and reimbursement rates, see the PPO Low Summary of Benefits.

Exclusive Panel Option (EPO)

  • You make a copayment  for covered services. Plan highlights include: $10 exams, fixed costs for all other procedures and no annual out-of-pocket maximum. You must obtain services from Delta Dental PPO Panel Dentists. Visit the Delta Dental website at for a list of PPO dentists, or call Delta at 1-800-610-0201.
  • For a complete list of copays,  see the EPO Copays.
  • For a complete list of covered services and reimbursement rates, see the EPO Summary of Benefits.
Questions? Contact the OHR Benefits Office at (720) 913-5697 or

*NEW IN 2015
, employees are eligible to enroll in a supplemental vision plan through VSP Vision. This plan may be used alone or in conjunction with any of the medical plan benefits listed below. 

*Please note, active enrollees will not receive a vision ID card. VSP's vision providers will verify coverage using the enrollee's social security number at the time of service. 

Find a "VSP Choice" in-network provider by visiting or call VSP at 1-800-877-7195. 

Vision benefits include

  • WellVision Exam - $10 copay
  • Frames - $160 - $180 allowance on wide selection of frames, then 20% savings over allowance
  • Contacts - $160 allowance
  • Laser Vision Correction - average 15% off regular price or 5% off promotional price; discounts only available from contracted facilities
Plan Service/Frequency
  • Exam: every calendar year
  • Lenses: every calendar year
  • Lens enhancements: every calendar year
  • Frames:  every other calendar year
  • Contact Lenses: 12 months*
 * Contact Lenses are in lieu of eyeglass lenses and frames benefit

For more information about VSP Vision, see page 23 of the 2015 Benefits Guide or the VSP Plan Summary. Or visit for additional details included in the vision benefit and for exclusive savings and promotions for VSP members.

If you are covered under one of the City and County of Denver's medical plans, your vision exam is available through your medical provider. Enrollment is automatic with your medical election.

United Healthcare
Choice (HMO) $60 copay, one exam every 24 months, no materials benefit
Navigate $25 copay, one exam every 24 months, no materials benefit

Kaiser Permanente
HMO $30 copay, one exam every 12 months, $100 materials benefit every 24 months

$30 copay, one exam every 12 months, no materials benefit.

To help protect your income in the event of an injury or illness, the City offers you short-term and long-term disability benefits. Standard Insurance Company is the City and County of Denver's short-term and long-term disability plan provider.  

Short-term Disability (STD)

If you were hired after January 1, 2010, or you converted to the City's Paid Time Off (PTO) plan, the City pays the full cost of the premiums for your short-term disability insurance. You are automatically enrolled into this benefit and it is effective upon your hire date. This benefit includes the following:

City-paid STD: Weekly benefit: 70% of salary with $1500 maximum per week 
Waiting period: 14 days
Monthly cost: $0 (City-paid)

If you were hired by the City and County of Denver prior to January 2010, or you work in the District Attorney's office or for the Sheriff's department, you are eligible to voluntarily enroll into one of the five STD plans listed below. 

Available voluntary STD Plans:

Plan 1: Maximum weekly benefit: $350 
Waiting period: 7 days
Monthly cost: $23.63

Plan 2: Weekly benefit: 70% of salary with $1500 maximum per week 
Waiting period: 7 days
Monthly cost: $.01088 x Gross Monthly Earnings 

Plan 3: Weekly benefit: 70% of salary with $1500 maximum per week
Waiting period: 14 days
Monthly cost: $.00875 x Gross Monthly Earnings 

Plan 4: Weekly benefit: 70% of salary with $1500 maximum per week 
Waiting period: 30 days
Monthly cost: $.00663 x Gross Monthly Earnings

Plan 5: Weekly benefit: 70% of salary with $1500 maximum per week 
Waiting period: 60 days
Monthly cost: $.00439 x Gross Monthly Earnings 

For these plans the premiums are paid entirely by the employee. You will have the opportunity to make a change to your STD enrollment every year during open enrollment. However, if you elect outside of your new hire period a late enrollment penalty (LEP) applies. A LEP means that if you file a claim for anything other than an accidental injury during the first 12 months after your coverage becomes effective, STD benefits will become payable after you have been continuously disabled for 60 days and remain disabled.

If you have more questions review the STD Frequently Asked Questions document.  To file a claim, download the STD Claim Form, forward the physician statement to your doctor for completion, complete the employee statement and contact the OHR/Benefit or Controller's office to complete the employer portion.  

2014 Short-term Disability Brochure

Short-term Disability Certificate

Long-term Disability (LTD)
Long-term disability (LTD) insurance is designed to pay a monthly benefit to you in the event you are unable to work for after 180 days due to a covered illness or injury. 
  • Your long-term disability becomes effective the first day of work.
  • The monthly long-term disability benefit is 60% of the first $10,000 of your monthly pre-disability earnings earnings.  The City pays 100% of the premium and you are automatically enrolled upon hire. 

If you have more questions review the LTD benefit summary

To file a claim, contact the Citywide Admin Team at (720) 913-5751.

*PLEASE NOTE: 24HourFlex has sent out new 24HourFlex debit cards. These new red 24HourFlex cards are being issued to replace your existing blue cards. The old blue cards were deactivated on November 3, 2014. You will need to activate your new red card beginning on November 10, 2014. 

Please also login to your online account at Your initial username will be your first name initial + your last name + the last 4 digits of your SSN. Your initial password will be the last four digits of your SSN (example username for John Sample is, jsample9999, password would be 9999).

All claims processing for the City and County of Denver's medical, dependent and qualified parking flex cash plans is being handled by 24HourFlex. To read more about how flex cash can help you, see the  24HourFlex Brochure.

  • File an online claim at (claims for the previous year must be filed by March 30th of the current year), if you do not have an online account follow the instructions below.

    The steps to create an online account are as follows:
  1. Go to and click on the “Employees” at the top of the page.
  2. Scroll down and click on “Employee FSA/HSA/HRA Login” link.
  3. Under "New User” click on “create your username and password” 
  4. Follow instructions for creating an account (this is where you need your SSN, DOB, and a valid e-mail address).

Contact Us
7100 E. Belleview Ave., Ste 300
Greenwood Village, CO 80111
Help Center: 303-369-7886 | Toll Free 800-651-4855
FlexFax: 303-369-0003 | Toll Free 800-837-4817

Basic Life and Accidental Death and Dismemberment Insurance
The City provides a Basic Life Insurance policy on your behalf. Your enrollment is automatic and the premium is paid for entirely by the City. The following chart highlights the benefits of these policies depending upon your employment status:

 Employee Class Coverage Amount
 Full-Time     2x annual salary, maximum $100,000
Three-Quarter & Half Time
(hired prior to Jan 1, 2002)   

2x annual salary, maximum $75,000
Three-Quarter Time
(hired after Jan 1, 2002)

1.5x annual salary, maximum $75,000
Half Time
(hired after Jan 1, 2002)

1x annual salary, maximum $50,000
Sheriff - Uniformed    
2x annual salary, maximum $400,000

Enrollment in the Basic Life Insurance benefit is automatic; however, you should keep your beneficiary designation current. Completed Basic Life beneficiary designation forms can be returned to the OHR Benefits Office.

To learn more about this benefit, please refer to the Life Insurance Certificate provided by the City's life insurance carrier Standard Insurance Co.

Additional Life Plans
You may also elect Additional Life Insurance coverage for yourself and Spouse life coverage for an eligible spouse in units of $5,000 to a maximum benefit of $300,000.
If you are a new employee, you may elect up to $100,000 for yourself and $30,000 for your spouse if you enroll within 30 days of hire without being subject to medical underwriting approval.
If you are beyond your first 30 days of employment or want to elect more than $100,000 for yourself and/or $30,000 for your spouse, you and/or your spouse must complete a Medical History statement. Standard Insurance Co. may also require a physical examination in order to be granted the additional coverage. 

You may also elect at any time:
  • Accidental Death and Dismemberment (AD&D) Insurance for yourself and your family in increments of $10,000 up to $500,000
  • $5,000 or $10,000 Dependent  Life Insurance policies for your eligible children

No medical history statements are required for enrollment in these policies.

For additional information about these plans, as well as premium rates, see the Standard Insurance Additional Life brochure.

To enroll in any of the additional life plans, complete the following enrollment form:

For additional forms see the Benefits Enrollment and Forms section

Due to the importance of utilizing alternative transportation, the City participates in and subsidizes the cost of the Eco Pass and ValuPass programs with the Regional Transportation District (RTD).
Both programs allow employees to use RTD's bus and light rail services as alternative transportation to and from work.

Enrollment Advantages:
  • Reduces commuting costs and hassles
  • Pay for commuting expenses with pretax dollars
  • No parking issues
  • Peace of Mind provided by Guaranteed Ride Home Program sponsored by Denver Regional Council of Governments  (Eco Pass only)

Eco Pass
The Eco Pass is an RTD-issued photo ID card called a smart card. The monthly cost is $39 (pretax) and is deducted from the 2nd paycheck of each month.     

Enrollment Provisions
Eligible employees may enroll at anytime:
  • Eco Pass is available to full-time City employees.  Part-time employees may contact the Benefits Team for transit pass options.
  • City employees at Denver International Airport (DIA) are not eligible for the Eco Pass program, but can enroll in the 2014 DIA ValuPass program or the 2015 DIA Valupass program.

To enroll, employees must see a benefits representative in the OHR Benefits office, located in the Webb Municipal Building, 4th Floor, to receive an RTD smart card authorization form. ( Note: Employees located at Denver Human Services and Denver Public Library may obtain Eco Pass enrollment details from the Human Resources offices on-site.)      

You may cancel your Eco pass participation at any time. To cancel, please complete the RTD termination form and return as directed on the form.

For more information about Eco Pass, including route and schedule information, visit or contact the OHR Benefits team at or (720) 913-5697.

Wellness is about more than just being physically healthy; it’s about being happy, motivated and relaxed. Wellness means reducing stress, eating well, and having good relationships. In an effort to better support our City employees on their paths to well being, the Denver Wellness Program focuses on providing empowering health information, engaging wellness activities and a sweet incentive for your effort. 

Healthy Steps: A Healthy Reward for Going in a Healthy Direction

Every day we make dozens of decisions that affect our health. Even one small step in the right direction is worth celebrating. The Healthy Steps program rewards you for starting on the path to better health. By simply being up- to- date on your annual screenings, going to a preventative dentist visit and filling out an online health assessment, Denver Wellness will provide you with an incentive to offset your health insurance premium costs.

Visit the Denver Wellness Page for more information. 

Assorted training and development programs are offered to help employees better perform their jobs and achieve career goals.
Our employees are also able to take advantage of:
  • City Employee University
    City University is an online portal that not only modernizes how training is delivered, but also enhances and broadens the City’s development tools – focused on critical business needs such as leadership, customer service, business acumen and information technology.
  • Flexible schedules
  • Employee discounts
  • And more!
Your ability to retire is very import to the City, and to make sure your retirement years are successful, the City offers a full range of benefits.
In order for you to have enough resources in retirement, the City provides three different retirement options.
  • Denver Employee's Retirement Plan (DERP)
  • Social Security
  • Deferred compensation (or 457 Plan)

All permanent employees are automatically enrolled in the Denver Employee's Retirement Plan (DERP), also known as the Plan. The Plan is a pension plan which provides a lifetime monthly retirement benefit for all vested City Employees.
In general, you are eligible to receive these benefits after 5 years of continuous service and upon reaching the age of 65. The benefit varies based on your salary and length of service.
As of January, 2014, the City and County of Denver and DHHA contribute 11.2% of the employee’s total gross salary to the trust fund, and the employee contributes 7.3% of his or her total gross salary. Employee contributions are made on a pre-tax basis through payroll deductions.  

* Please note the employee contributions to the plan will increase in 2015. Please see the FAQs link below.

The lifetime monthly benefit you will receive from the Plan is intended to provide a portion of your retirement income. Please visit to read more about the Plan. 


Social Security
Both you and the City contribute to Social Security. The benefit for social security varies.  Visit for more information. 

Deferred Compensation (457 Plan)

**As of January 1, 2014, all City employee deferred compensation accounts were automatically transferred from the 2013 providers (Mass Mutual and ICMA) to the City's new provider, TIAA-CREF. To learn more about this transition please see this Transition Guide.

The deferred compensation plan, or 457 plan, is the City’s voluntary retirement savings plan (similar to a 401(k) plan in the private sector). Deferred compensation is a way for you to set aside money via payroll deduction on a pre-tax basis to save for retirement and defer (or delay) paying any taxes on the money you invest, as well as, any earnings from those investments. You may also contribute the 457 plan after tax as a Roth.

Unlike some 401(k) plans, the City does not match employee 457 plan contributions. 

Investing in a 457 plan for your future happens through payroll deductions. You decide how much to contribute and can contribute as little as $10 per check or up to 100% of your total pre-tax pay. However, your contributions cannot exceed the annual contribution limits.

2015 Annual Contribution Limits:

  • Under 50: $18,000
  • 50 catch-up: $24,000
  • Pre-retirement Catch-up: $36,000
Some of the benefits of investing in a 457 plan are:
  • the pre-tax deductions lower your taxable income
  • you are taxed on this money when you retire and are more likely to be in a lower tax bracket
  • the convenience of automatic payroll deductions
  • Unlike a 401(k) or 403(b), there is no 10% penalty for withdrawal before the age of 59 1/2 (although the withdrawal is subject to ordinary income taxation). This means you have immediate access to the funds if you leave the City for any reason.
  • You may enroll, increase, decrease your contributions at any time.

For more information on the City's 457 Deferred Compensation Plan, please visit the Deferred Compensation Committee webpage.

To change your deferral, please use the TIAA-CREF Salary Deferral Agreement Form

Please forward completed forms to OHR Benefits for processing.  You may send completed forms by scan, fax to (720) 913-5548 or through interoffice mail: OHR Benefits, Webb Bldg., Dept. 412.
The City and County of Denver provides several types of paid leave to help employees achieve a work/life balance:
  • Paid Time Off (PTO) or Sick and vacation
  • Bereavement leave
  • Holiday and other leave
For more information on all paid leave offered, please refer to CS Rule 10 - Paid Leave.
Paid Time Off (PTO)
PTO offers flexibility to employees in accessing and managing time off because it provides one leave bank that can be used for both vacation and sick leave purposes.


Eligible employees hired or re-hired after December 31, 2009 and employees hired prior to January 1, 2010 who elected to convert from the sick and vacation leave plan to the PTO plan.
Paid Time Off Monthly Accrual Table

Years of Consecutive Service PTO Hours Earned Monthly
0-6 Months 10 Hours
6 Months - 5 Years 12 Hours
5 - 10 Years 15 Hours
10 - 15 Years 18 Hours
15 and Over 19 Hours

Maximum PTO bank: 400 hours

Sick and Vacation
The sick and vacation leave plan provides two separate banks, one for sick leave and one for vacation leave.


Eligible employees hired prior to January 1, 2010 who remain continuously employed by the City and who did not voluntarily elect to receive PTO benefits.
Sick and Vacation Monthly Accrual Table

Years of Consecutive Service Sick Earned Monthly
Vacation Earned Monthly
0-5 Years 8 Hours 8 Hours
5-10 Years 8 Hours 10 Hours
10-15 Years 8 Hours 12 Hours
15 Years and Over 8 Hours 14 Hours

Maximum vacation bank: Under 10 years=288 hours, 10 years and over=336
Maximum sick bank: 960 hours

Bereavement Leave

Employees who receive PTO benefits shall be entitled to use up to forty (40) hours of paid bereavement leave because of the death of a member of the employee’s immediate family. This forty (40) hours of bereavement leave shall not count against the employee’s PTO bank.

Employees in the sick and vacation leave plan may use up to forty-eight (48) hours of their accrued sick leave hours due to the death of a member of the employee's immediate family. 

Holiday Leave

The City provides eleven (11) paid holidays per year to eligible employees.
  • New Year's Day (January 1);
  • Martin Luther King Day (third Monday in January);
  • Washington's Birthday (third Monday in February);
  • Cesar Chavez Day (last Monday in March);
  • Memorial Day (last Monday in May);
  • Independence Day (July 4);
  • Labor Day (first Monday in September);
  • Veterans' Day (November 11);
  • Thanksgiving Day (fourth Thursday in November);
  • Christmas Day (December 25);
  • Personal holiday (one (1) personal holiday on a date agreed upon by the employee and the City to be used within the calendar year). 

Other Paid Leave
Eligible employees may also be eligible for paid court leave, election leave, administrative leave and military leave.

Personal issues, planning for life events or simply managing daily life can affect your work, health and family. The GuidanceResources® EAP provides support, resources and information for personal and work-life issues. GuidanceResources is City of Denver-sponsored, confidential and provided at no charge to you and your dependents.

Your GuidanceResources EAP services include:

EAP for Confidential Counseling
Life can be stressful. Your EAP is designed to provide short-term counseling services for you and your dependents to help you handle concerns constructively, before they become major issues. Call anytime about concerns such as marital, relationship and family problems; stress, anxiety and depression; grief and loss, job pressures and substance abuse.

Work-Life Solutions
Too much to do, and too little time to get it all done? The work-life specialists can do the research for you, and provide qualified referrals and customized resources for child and elder care, moving, pet care, college planning, home repair, buying a car, planning an event, selling a house and more.

Legal Support
With GuidanceResources, you have an attorney “on call” whenever you have questions about legal matters. Speak with on-staff licensed attorneys about legal concerns such as divorce, custody, adoption, real estate, debt and bankruptcy, landlord/tenant issues, civil and criminal actions and more. If you require representation, you can be referred to a qualified attorney for a free 30-minute consultation and a 25 percent reduction in customary legal fees.

Financial Information
Everyone has financial questions. With your GuidanceResources benefit, you can get answers to your questions about budgeting, debt management, tax issues and other money concerns from on-staff CPAs, Certified Financial Planners® and other financial experts, simply by calling your toll-free number.

GuidanceResources® Online
Go online to access timely, expert information on thousands of topics, including relationships, work, school, children, wellness, legal, financial and free time. You can search for qualified child and elder care, attorneys and financial planners as well as ask questions, take self-assessments and more.

GuidanceResources is available to you 24 hours a day, 7 days a week.

There are two ways to access your GuidanceResources EAP benefits:

1. Call 877.327.3854. You’ll speak to a counseling professional who will listen to your concerns and can guide you to the appropriate services you require.

2. Visit GuidanceResources Online at and enter your company ID: DENVEREAP

Remember, your GuidanceResources benefits are strictly confidential. To view the ComPsych HIPAA privacy notice, please go to

Benefits Forms

Employees wishing to add an opposite-sex spouse (without a marriage certificate) must complete the Common-Law Affidavit. Employees wishing to add a same-sex spouse must complete the Spousal Equivalent Affidavit.

Please Note: If you were previously married and are adding a common-law spouse, you must provide a divorce decree for the prior marriage.

Review Delta Dental benefit summary guides and copay lists, or print out ID Cards.  

Short-Term Disability
Standard Insurance Company is the carrier for short-term disability. The City has 2 short-term disability plans. One is a voluntary benefit for those employees hired prior to January 1, 2010. This benefit is paid for by the employee through payroll deductions.  The other is an automatic benefit for those employees hired after January 1, 2010. This benefit is paid for by the City.

Long-Term Disability
Standard Insurance is the carrier for the City and County of Denver's Long Term Disability plan. All benefit eligible employees are enrolled and premiums are provided to employees as part of their benefit package.

The City provides a basic life insurance benefit to all benefit-eligible employees. The policy is 2 times the employee's annual salary to a maximum of $100,000 (reduced if a 1/2 or 3/4-time employee). Employees need only complete the following beneficiary designation form to ensure the benefit is appropriately distributed.

Standard Insurance Company is the carrier for Supplemental/Additional Life and Accidental Death and Dismemberment coverage. Employees may elect to purchase up to $300,000 of additional life insurance for themselves and their spouses at group rates. Employees may also elect to purchase up to $500,000 of Accidental Death and Dismemberment coverage for themselves or their family.
The privacy rules under the Health Insurance Portability and Accountability Act (HIPAA) require the City andCounty of Denver (the “City”) to provide participants with Privacy Notices for the following Health Plans: the City’s Flex Cash Plan (administered by Denver Reserve Corporation) and the City’s Self-Insured Dental Plan (administered by Delta Dental Plan of Colorado). Each respective Privacy Notice explains participants’ rights under that Plan and the Plan’s legal duties with respect to protected health information (PHI) and how the Plan may use and disclose PHI.

OHR Benefits

201 W. Colfax Ave., Dept. 412

Denver, CO 80202

tel. 720.913.5697

fax 720.913.5548

Denver Wellness

201 W. Colfax Ave., Dept. 412

Denver, CO 80202

tel. 720.913.5690



Group# 0717340

(800) 842-5520

Kaiser Permanente

Group# 0075

(303) 338-3800 or (303) 338-4545

Denver Health

(303) 602-2100



Delta Dental

EPO Group# 6791

DPO High Group# 6793

DPO Low Group# 6026

(800) 610-0201



VSP Vision

(800) 877-7195



24 Hour Flex

(303) 369-7886 or (800) 651-4855



Standard Insurance Co.

(800) 759-8702



Denver Employees Retirement Plan

(303) 839-5419




(855) 259-4648



Hyatt Legal

Website Password 100010

(800) 821-6400





(877) 327-3854

Employee Benefits Guide

Click on the Employee Benefits Guide below for benefit information, or view the benefits presentation which explains the benefit options available to employees of the City and County of Denver.

2015 Benefits Guide
2015 Benefits Guide

COBRA Continuation Coverage

Your health benefits end when you no longer work for the City. Learn how you can continue your coverage with COBRA.

HIPAA Privacy Information

The HIPAA Privacy Rule establishes standards to protect individuals' medical records and other personal health information.

HIPAA Privacy Statement - Flex Medical 
Privacy statement for the City medical flexible spending account
Privacy statement for the City dental plan

Contact Us

Benefits questions? 
Call 720-913-5697 or email