HealthWorks by Kaiser Permanente
A Program for City and County of Denver Employees
Commonly Asked Questions
The City and County of Denver are offering a $240 one-time reward for participating in the HealthWorks rewards program.
To help you understand how the rewards program works, please refer to this list of commonly asked questions.
Q: What is HealthWorks by Kaiser Permanente? A: HealthWorks by Kaiser Permanente is your workforce health program offered to city and county employees. It includes programs such as the Thrive Across America physical activity program, biometric screenings, health assessments, and other programs offered by Kaiser Permanente.
Q: Who’s eligible for the rewards program? A: Employees of the City and County of Denver, 18 and older, who are members of the Kaiser Permanente plan, through the City and County of Denver, are eligible to participate and receive a reward of $240 in their December payroll deposit.
Q: What are the dates for the rewards program? A: The rewards program runs from January 1, 2014, through October 31, 2014.
Q: What is the Rewards Program Authorization agreement and what happens if I don’t agree? A: When you register on the website, you will be asked to agree to participate in the wellness program and be eligible for a reward of $240. If you do not accept the Rewards Program Authorization agreement, you can still use the platform, but you will not be eligible for the reward.
Q: Will my employer know if I have activated a kp.org account? A: No. Your employer will not know you have activated a kp.org account unless you authorize this information to be shared in order to earn the reward. You can activate a kp.org account only if you are a Kaiser Permanente member.
Q: Will Kaiser Permanente or my employer know that I have taken the Total Health Assessment? A: Kaiser Permanente and your employer may know that you have taken a Total Health Assessment only if you have authorized that information to be shared for purposes of administering the reward. The personal health information from your assessment will not be shared with Kaiser Permanente or your employer. If you choose, you may download your assessment results to your electronic health record, which will make them available to your Kaiser Permanente health care providers.
Q: Why would I share the results of my Total Health Assessment with my Kaiser Permanente doctor? A: When you complete the Total Health Assessment, you will be asked if you want the results put into your electronic health record so your Kaiser Permanente health care providers may view it. Kaiser Permanente offers you this option because we believe that your personal physician can provide better health care when he or she knows you better. You can use your results to help you discuss your health and any lifestyle changes you’re thinking of making with your physician.
Q: What is the reward for completing required activities? A: You will receive $240 in one of your December 2014 paychecks for completing the rewards program. You will have until October 31, 2014, to complete the necessary requirements to earn your reward. These requirements include completing the Total Health Assessment and being up-to-date on the following screenings:• height and weight (BMI)• blood pressure• total cholesterol• cervical, breast, and colorectal cancer screenings, appropriate for your age and gender
Q: Who issues the reward? A: The City and County of Denver will issue the reward in December 2014.
Q: How do I change my mailing address? A: Click on the “Settings” tab on the website, and update your mailing address as necessary.
Q: Are there any tax implications from receiving rewards? A: Participants who earn rewards are responsible for any applicable taxes that may be due on the amounts received. Reward amounts will be reported as miscellaneous income on your pay stub. Reward program enrollees should consult their personal tax adviser for specific tax consequences and determination of tax liability.1
Q: How often can I take the programs and earn rewards? A: You can take the Total Health Assessment as often as you like, but you can only earn the reward once during the reward period. You must be up-to-date on your biometric and cancer screenings based on your age and gender. All activities must be completed by October 31, 2014, to be eligible for the reward.
Q: Why should I participate and is it required? A: No, participation is not required and is completely voluntary. City and County of Denver and Kaiser Permanente offer this program to help you thrive and live your healthiest life. The program is designed to help you learn your health risks and numbers—preventing and detecting disease helps saves lives!
Q: Will I have to pay for the screenings that I need? A: Most Kaiser Permanente health plans have a low or $0 copay for preventive screenings. Please refer to your Evidence of Coverage or Summary Plan Description booklet, contact your Human Resources Department, or call Member Services at 303-338-4545 if you are not sure about your cost share for preventive screenings. Please note: Preventive copays only cover the cost of a screening test. Diagnostic services and necessary treatments that may result from a screening, such as biopsies, are covered according to your health plan benefits and may involve additional cost sharing.
Q: Will my health coverage rates increase if I receive abnormal screening results? A: No. The results of your screenings are confidential and are not shared on an individually identified basis with the areas of Kaiser Permanente that develop health coverage rates. Employee contributions toward the cost of health coverage are not based on your individual screening results or the other health care services that you receive. The purpose of this program is to help prevent—or detect—disease early so that it can be managed by your doctor. By participating, you can make a difference in our efforts to keep overall health care costs affordable by preventing costly conditions or catching them early so that they can be cured or minimized.
Q: What do I do if my doctor wants to do more tests beyond the screenings in this program? A: Your doctor may request that you complete additional screenings. Any discussion regarding additional screenings is a personal conversation between you and your doctor.
Q: My doctor does not recommend that I receive the screenings listed because of my current health condition. Can I still participate? Will I still be eligible for the incentive?
A: Yes. If a current health condition prevents you from receiving all screenings, please email Wellness@Denvergov.org and state the reason why the screening(s) are not recommended. You may be asked to provide documentation from your doctor. You will still be eligible for the incentive if you complete the other required wellness program activities.
Q: How long does it take for my results to populate on the online rewards incentive platform? A: Within 24 hours after you accept the Rewards Program Authorization, any automatically reported activities that you completed prior to the start of the program will appear as completed. Activities that you complete during the program period can take up to 30 days to appear as completed.
1 The tax references in this document relate to federal income tax only. Consult with your financial or tax adviser for information about state income tax laws. Federal and state tax laws and regulations are subject to change. If you require tax, investment, or legal advice, seek the services of a qualified professional.
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