Human Resource Center
Human Resource Center
 Employee Resources
 Grievances, Hearings, and Appeals Minimize
Welcome to our new website!
 
The Career Service Hearing Office website has been reorganized to improve content and usability, but if you have trouble finding what you're looking for, please let us know and we'll point you in the right direction.
 
We welcome your feedback about the new site - please let us know how we're doing!
 

How to File a Grievance
If you have a work-related issue which was not taken to or resolved through the open door policy or mediation, and you are a Career Service employee with a grievance as defined in Dispute Resolution Rule 18, Section 18-10C, you may prepare and complete all sections of the official CSA grievance form and file it with your Agency designee.

Important:
Complaints of discrimination, harassment, or retaliation may not be grieved using the process above because there is a separate process for these complaints. For more information, see Rule 15. You can also download the CSA Complaint Form.
 
Appeals and Hearings
The Career Service Hearing Office provides a fair and neutral appeal process for City employees in accordance with the Career Service Rules.

Procedures and requirements  for  appealing the results of formal complaints and grievances, as well as employer actions that can be appealed directly to the Hearing Office, are set out in Rule 19 Appeals.   

For further information:
 
      • Find answers to frequently asked questions.
      • Read the Hearing Office procedural guide
      • If you choose to file an appeal, download and complete the Hearing Office appeal form and fax or hand deliver the form so that it is filed within 15 calendar days of the notice of action being appealed (or within 30 calendar days of an alleged Whistleblower Ordinance retaliation). 
      • Read the Career Service employment rules and policies.


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 Contact Us Minimize
Career Service Hearing Office
Wellington Webb Municipal Office Building
201 West Colfax Avenue
Dept. 412 (First Floor)
Denver CO 80202
(720) 913-5703
(720) 913-5995 fax
CSAHearings@denvergov.org
 
 

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