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 Manager Resources
 2013 Performance Review & Merit Increase Information Minimize

Performance Reviews
The City and County of Denver uses PeopleSoft ePerformance, an automated employee performance review process (PEP/PEPR). Performance evaluations for 2012 must take place between January 1 and February 8, 2013 for all employees. The deadline for all 2012 performance evaluations to be completed in ePerformance is February 8, 2013.

Merit Increases
Annual Merit increases are determined by both the performance review process and the City’s ability to pay. The 2013 Flexible Merit Increase Table is now available on this page. Merit increases, if applicable and approved, will be delivered to employees in paychecks on March 29, 2013. Any retro pay that is due will be delivered to employees in paychecks on April 12, 2013.

Frequently Asked Questions

 

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 ePerformance Minimize

ePerformance Review
The PeopleSoft ePerformance module is the method by which employee performance is evaluated. Each classification has a template based on class specifications, which must then be customized based on individual performance expectations. Supervisors and managers attend training on ePerformance as part of the SS5 PEP Workshop. The training covers how to automate the Outcomes and Measures using the ePerformance technology.

ePerformance Help
OHR offer's an ePerformance Review course for Supervisors and Managers who feel they would benefit from some additional instruction in the PeopleSoft ePerformance module. Courses fill up quickly so it is recommended that you register early.To register for a class, call the OHR training line at (720) 913-5628 or e-mail at training@denvergov.org.

ePerformance Review Course Schedule

Date  Time  Location
December 4, 2012 1:30 - 3 p.m. WMB 4.F.3.
December 6, 2012 1 - 2:30 p.m. WMB 4.F.3.
December 13, 2012 9 - 10:30 a.m. WMB 4.F.3.
December 18, 2012 9 - 10:30 a.m. WMB 4.F.3.
December 19, 2012 9 - 10:30 a.m. WMB 4.F.3.
January 3, 2013 9 - 10:30 a.m. WMB 4.F.3.
January 8, 2013 9 - 10:30 a.m. WMB 4.F.3.
January 10, 2013 9 - 10:30 a.m. DHS Castro Room 3118
January 10, 2013 11 a.m. - 12:30 p.m. DHS Castro Room 3118
January 10, 2013 1:30 - 3 p.m. DHS Castro Room 3118
January 15, 2013 1 - 2:30 p.m. WMB 4.F.3.
January 16, 2013 9 - 10:30 a.m. DIA Computer Training Room
January 16, 2013 11 a.m. - 12:30 p.m. DIA Computer Training Room
January 16, 2013 2 - 3:30 p.m. DIA Computer Training Room
January 16, 2013 4 - 5:30 pm. DIA Computer Training Room
January 24, 2013 9 - 10:30 a.m. WMB 4.F.3.
January 29, 2013 10:30 - 12:00 p.m. WMB 4.F.3.
January 30, 2013 1:30 - 3 p.m. WMB 4.F.3.
February 5, 2013 1:30 - 3 p.m. WMB 4.F.3.

Managers and Supervisors are encouraged to email ePerformance.Initiative@denvergov.org with questions. They are also welcome to contact their HR Services agency representative directly. In addition, the Frequently Asked Questions section at the bottom of this web page is available to help answer the most common questions about ePerformance and Performance Reviews.

For questions about Classification and Compensation, please email compensation@denvergov.org

For questions about ePerformance, managers and supervisors can email eperformance@denvergov.org. for additional help. They are also welcome to call their HR Services agency representative directly with questions. For assistance contacting agency HR representatives, call the HR Service main line at 720-913-0770.

 


 
 Performance Reviews (PEP/PEPR) Minimize

The City uses a five tier rating system to evaluate employee performance on a common performance review date. The five tier rating system is incorporated in the Performance Enhancement Plan (PEP) and the Performance Enhancement Plan Report (PEPR). The five ratings include:

  1. Failing: work does not meet expectations in most, if not all, areas.
  2. Below expectations: meets many, but not all job requirements. Outcomes are generally less than expected, with improvement required in one of more specific areas.
  3. Successful: consistently achieves performance standards.
  4. Exceeds expectations: consistently performs well above expected job requirements. Outcomes frequently surpass expectations.
  5. Outstanding: consistently delivers outcomes not often achieved by others; always exceeds standards.

 
 Common Performance Review Date Minimize

With a Common Performance Review Date, all employees are evaluated for the same time period, January 1 through December 31. In addition, all performance reviews are conducted at the same time, January 1 through February 8 of the following year; any potential merit increases are provided to all employees on the same day.

By using a Common Performance Review Date, the City has the ability to forecast, manage, and budget merit increases. The City has also improved the timeliness of completing performance reviews and providing feedback to employees. The advantages, for employees, of using a Common Performance Review Date include the following:

  • Employee performance goals are tied to the organization's annual goals;
  • Employees are evaluated based on a common performance period, allowing performance to be compared among peers; and
  • No more late PEP/PEPRs 
  • No more forced merit increases (when available) 

The following is a list of key performance evaluation dates for 2013:

January 1 to February 8, 2013

Performance evaluations completed for all employees for the period of January 1, 2012 through December 31, 2012.

February 8, 2013

Deadline for all performance evaluations to be completed in E-performance.

February 22, 2013

Deadline for Appointing Authority to approve (and sign) merit worksheet containing performance rating and merit increase recommendations for all eligible employees. Approved merit worksheets to be delivered to OHR Compensation. Recommendations may be delivered earlier than February 22, 2013, if completed.

February 25 to March 13, 2013

Supervisors meet one-on-one with employees to deliver performance evaluation, rating and merit increase percentage.

 March 13, 2013

Deadline for Appointing Authority to approve any corrections to performance rating and/or merit increases. Approved corrections to performance ratings and merit increases to be delivered to OHR Compensation. Approved corrections may be delivered earlier than March 13, 2013 if completed.

March 29, 2013 Merit increase delivered to employees in paychecks.
April 12, 2013 Retro due delivered to employees in paychecks.

 
 Merit Increases Minimize

When available, merit increases result from the annual performance evaluation process. The increase that an employee may receive will be determined based on the employee's annual performance rating and the employee's location in the pay range. The Flexible Merit Increase Table was designed to provide supervisors and managers with flexibility and a small amount of discretion in determining merit increases, based on the approved budget for the year.

As defined in Ordinance and Charter, the Career Service Board has directed the OHR staff to create a Flexible Merit Increase Table that is anchored to the external market. As a result, the increases that appear in the Flexible Merit Increase Table will change from year-to-year, based on variations in the market. City Council is responsible for approving the merit budget every year. The Career Service Board is responsible for approving the Flexible Merit Increase Table annually, based on amount City Council allocates.

Finally, the Flexible Merit Increase Table maintains the City's business practices around movement of employees through the pay range. More specifically, employees progress faster through the first half of the pay range towards the range midpoint, which is the market rate. Employees will then progress slower towards the end of the pay range. The City uses the Flexible Merit Increase Table for all City employees in the Career Service personnel system.

 The 2013 Flexible Merit Increase Table appears below:



1st Quartile

2nd Quartile

3rd Quartile

4th Quartile

Range Maximum

5: Outstanding

4.9 - 5.7%

3.9 - 4.7%

2.8 - 3.2%

2.2 - 2.6%

Merit Payment

4: Exceeds Expectations

3.6 - 4.2%

2.8 - 3.4%

1.9 - 2.3%

1.1 - 1.5%

Merit Payment

3: Successful

2.8 - 3.2%

2.2 - 2.6%

1.1-1.5%

0.6-1.0%

0.0%

2: Below Expectations

0.0-1.2%

0.0-0.7%

0.0%

0.0%

0.0%

1: Failing

0.0%

0.0%

0.0%

0.0%

0.0%

 Note: The values in the Flexible Merit Increase Table above are included for informational purposes only and do not reflect actual merit pay increases employees may receive.


 
 FAQs Minimize
  1. Will there be paper PEP/PEPRs anymore? 
  2. How will the overall numerical rating be rounded in ePerformance?
  3. How do I know where I am in the pay range?
  4. What type of pay increases can employees receive?
  5. What will the Flexible Merit Increase Table look like? 
  6. What happens if an employee is at the top of the pay range?
  7. When will I find out what my performance rating and merit increase will be? When will I receive my pay increase?
  8. What if an employee leaves employment with the City prior to when the retro payment of pay increases is delivered in their paycheck?
  9. I have Outcomes that I think are more important than other Outcomes. Will I be able to weight the Outcomes differently in ePerformance? 
  10. I have several employees with the same job title, job duties and Outcomes. Will I need to create these PEPs one at a time?
  11. I have employees that may promote out of my unit or get transferred. How do I handle the PEPRs for those employees?
  12. Will the employees that I supervise be able to get into the ePerformance system and see what I have developed?
  13. Can I add to or delete the duty statements in the templates within ePerformance?
  14. Can I add a new outcome to an employee's PEP?
  15. Can I assign the ability to go into ePerformance to another member of my staff?
  16. What do I do if I am supervising employees and need to create their PEP plans in ePerformance, but do not have access?
  17. How do I include employee comments to the PEPR?
  18. How do I conduct the meeting with my employee to deliver their performance evaluation rating? 

Q: Will there be paper PEP/PEPRs anymore?
A:  The only paper necessary will be the final print out of the completed PEP planning document that documents the expectations for the employee and a copy of the completed PEPR with the final ratings that a supervisor or manager will provide to the employee at the end of the evaluation process. You will be able to print both documents from ePerformance.

Q: How will the overall numerical rating be rounded in ePerformance?
A: The ePerformance is set up to use simple rounding for the overall numerical rating. The rating scale using this method of rounding is listed below:

4.5 or above = Outstanding

3.5 – 4.4 = Exceeds Expectations

2.5 – 3.4 = Successful

1.5 – 2.4 Below Expectations

1.4 or below = Failing

Q: How do I know where I am in the pay range?
A: In order to determine location in the pay range, an employee will need to find the two values in the pay range that his/her salary lies between their pay quartile. For example, an employee within pay grade 615-A, earning $43,100, would be in the first quartile. The employee's salary is greater than the range minimum, which is $39,714, but is less than the second quartile minimum, which is $44,281.

 

Range 
Minimum

2nd Quartile Minimum

3rd Quartile Minimum

4th Quartile Minimum

Range Maximum

615-A

$39,714

$44,281

$48,274

$52,783

$57,291


Q: What type of pay increases can employees receive?
A: Pay increases are delivered to employees through the annual performance evaluation. The increase that an employee may receive will be determined based on the employee's annual performance rating and the employee's placement in the pay range.

Q: What will the Flexible Merit Increase Table look like? 
A: The 2012 Flexible Merit Increase Table appears below. Please note that the 2013 Flexible Merit Increase Table will not be posted until January of 2013, but it is expected to look similar to the 2012 Flexible Merit Increase Table

1st Quartile

2nd Quartile

3rd Quartile

4th Quartile

Range Maximum

5: Outstanding

3.4-3.8%

2.9-3.3%

2.4-2.8%

1.9-2.3%

Merit Payment

4: Exceeds Expectations

2.9-3.3%

2.4-2.8%

1.9-2.3%

1.1-1.5%

Merit Payment

3: Successful

2.4-2.8%

1.9-2.3%

1.1-1.5%

0.6-1.0%

0.0%

2: Below Expectations

0.0-1.2%

0.0-0.7%

0.0%

0.0%

0.0%

1: Failing

0.0%

0.0%

0.0%

0.0%

0.0%

 Note: The values in the Flexible Merit Increase Table above are included for informational purposes only and do not reflect actual merit pay increases employees may receive.

Q: What happens if an employee is at the top of the pay range?
A: If an employee is at the top of the pay range (pay range maximum) he/she will not receive an increase in base pay. Instead, the employee is eligible to receive a lump sum payment equal to 1% of his/her annual salary if they earn a rating of Exceeds Expectations or Outstanding.

Q: When will I find out what my performance rating and merit increase will be? When will I receive my pay increase?
A: For 2013, the following is a list of key performance evaluation dates:

January 1 to February 8, 2013

Performance evaluations completed for all employees for the period of January 1, 2012 through December 31, 2012.

February 8, 2013

Deadline for all performance evaluations to be completed in E-performance.

February 22, 2013

Deadline for Appointing Authority to approve (and sign) merit worksheet containing performance rating and merit increase recommendations for all eligible employees. Approved merit worksheets to be delivered to OHR Compensation. Recommendations may be delivered earlier than February 22, 2013, if completed.

February 25 to March 13, 2013

Supervisors meet one-on-one with employees to deliver performance evaluation, rating and merit increase percentage.

 March 13, 2013

Deadline for Appointing Authority to approve any corrections to performance rating and/or merit increases. Approved corrections to performance ratings and merit increases to be delivered to OHR Compensation. Approved corrections may be delivered earlier than March 13, 2013 if completed.

March 29, 2013

Merit increase delivered to employees in paychecks.

April 12, 2013

Retro due delivered to employees in paychecks.

Q: What if an employee leaves employment with the City prior to when the retro payment of pay increases is delivered in their paycheck?
A: As long as the departing employee worked for a full year, he/she is eligible for a merit increase. In these cases, the employee’s supervisor will still need to complete the PEPR and assign a merit increase. Employees who leave the City on or after January 1 will receive a check for the retro payment.

Q: I have Outcomes that I think are more important than other Outcomes. Will I be able to weight the Outcomes differently in ePerformance?
A: Yes. supervisors and managers have the ability to assign different weights to different Outcomes.

Q: I have several employees with the same classification title, job duties and Outcomes. Will I need to create these PEPs one at a time?
A: No. ePerformance has a feature that will allow a supervisor to create just one template and then copy that template to other employees as long as the classification titles are the same for those employees. For more information, see the ePerformance User Manual.

Q: I have employees that have transitioned in or out of my unit during the rating year. How do I handle the PEPRs for those employee?
A: ePerformance has a feature that will allow supervisors and managers  to transfer an interim PEPR to the employee’s new supervisor. Detailed instructions can be found on page 22 of the ePerformance User Manual.
 
Q: Will the employees that I supervise be able to get into the ePerformance system and see what I have developed?
A: No. Only supervisors and managers will have access to ePerformance.
  
Q: Can I add to or delete the duty statements in the templates within ePerformance?
A: No. You cannot delete or edit the developed duties of the classification. However, you can add, edit, or delete additional duties.

Q: Can I add a new outcome to an employee's PEP?
A: Yes. You can add, edit and delete additional outcomes. Detailed instructions can be found on page 15 of the ePerformance User Manual.

Q: Can I assign the ability to go into ePerformance to another member of my staff? 
A: No. Only supervisors and managers will have access to ePerformance.


Q: What do I do if I am supervising employees and need to create their PEP plans in ePerformance, but do not have access?
A: Only employees who are in supervisory classifications, or in classifications that state the person may supervise other employees, may be given access to ePerformance.  If you are in a non-supervisory class there are two ways to attain ePerformance access.

1. Out of class assignment -  If there is a vacant supervisor position in your organization and you are performing the duties, you can contact your Human Resources generalist  about creating a Work Assignment Outside of Job Classification status for yourself.  This is covered under Career Service Rule 9-40.  Once that status has been achieved ePerformance access can be granted for the duration of the assignment.  
2. Position Audit process -  If there is no vacant position and the supervisory duties are a permanent assignment, you may prepare a request to audit your position to a supervisory class.  Submitting this request with appointing authority approval to Human Resources and successfully taking and passing the appropriate supervisory test will allow ePerformance access. 

Q:  How do I include employee comments to the PEPR?
A: The supervisor can add the employees comments in the Supervisory Comment box if the document is still in progress or the supervisor can send the comments directly to CSA Records (CSA.RecordsHelp@denvergov.org) to include in employee file. 

Q:  How do I conduct the meeting with my employee to deliver their performance evaluation rating?
A:  The PEP/R Meetings Job Aid was developed to help managers and supervisors conduct performance evaluation meetings with employees.  For additional assistance and guidance please contact your Human Resources representatives.  



 
 Contact Minimize
For questions about Classification and Compensation, please email compensation@denvergov.org

For questions about ePerformance, managers and supervisors can email eperformance@denvergov.org for additional help. They are also welcome to call their HR Services agency representative directly with questions. For assistance contacting agency HR representatives, call the HR Service main line at 720-913-0770.