• Better ideas are produced.


• People are forced to search for new approaches.


• Long standing problems surface & are dealt with.


• People are forced to clarify their positions.


• The tension of conflict stimulates interest and activity.


• People have a chance to test their capacities.

What are you going to do about conflict? If you understand conflict and the issues and needs of the other persons, you'll be able to find positive resolutions.

• Provides a way of ensuring the quality of life so important to neighborhoods.


• Provides a way to discuss issues which cannot be resolved in any other way.


• Saves time, money, emotional energy and possibly relationships.


• Outlines a process for follow-up and evaluation of how the agreement is working.


• Provides enforcement through specific steps involving mediation and, if necessary, arbitration.