Residential Recycling
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Lost or missing recycling cart
If your purple recycling cart has gone missing after your collection:
 
  1. Please check the service area to make sure your cart has not simply rolled away a few feet from your normal collection point.  You may use your assigned carts serial number to help locate which cart is yours.
  2. Check with your neighbors to see if they mistakenly pulled in your recycling cart.
  3. Call 3-1-1 to let us know your cart is missing, so we can order you a replacement recycling cart.
 
Please do not sign up online as a “New Customer” to order a replacement recycling cart.  This may result in a greater delay in getting you a replacement recycling cart.
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Determining Your Assigned Recycling Cart's Serial Number
Each recycling cart has a unique serial number and each unique serial number is assigned to a specific address.
 
The recycling cart serial number is printed on the front of each cart in white numbering. 
 
For carts starting with either "05", "06", "07" , "08" or "09" and then a space:
The last five numbers after the "6" is the cart's serial number.
 
If your cart serial number doesn't match our records (see View My Service Schedule to find out your assigned cart serial number), please let us know by emailing us at:
 
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Help Prevent Cart Loss
Cart it out,
Cart it back!
 
Help prevent cart loss, cart damage, recycling contamination and scavengers in your neighborhood by returning your cart to your property on non-collection days.
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