Photo Enforcement Program
Frequently Asked Questions

Updated July 20, 2009

How do I pay my citation?

Photo Speed (Photo Radar) - Citation begins with S or Z

• You may pay online by going to www.cite-web.com and entering your citation number and the 9 digit PIN number printed on page 2 of your notice of violation.  You will receive an email receipt with this payment method.   

   
• You may also mail in your payment to the City and County of Denver, Photo Speed Enforcement Program, PO Box 46503, Denver, CO 80201.  Please include your citation number and/or license plate number on any payments mailed in.  You will not receive a receipt with this payment method.  Please allow 7-14 days from the mailing date to process your payment.  Please review your bank statement prior to calling the Photo Enforcement Unit regarding payment status. 

Photo Red Light - Citation begins with L

• You may pay online by going to www.photonotice.com and entering your citation number, license plate number and the city code DNVRCO.  You must put the city code of DNVRCO in all caps on the payment web page. 

   
• You may also mail in your payment to the City and County of Denver, Photo Red Light Enforcement  Program, PO Box 460189, Denver, CO 80246.  Please include your citation number and/or license plate number on any payments mailed in.  You will not receive a receipt with this payment method.  Please allow 7-14 days from the mailing date to process your payment.  Please review your bank statement prior to calling the Photo Enforcement Unit regarding your payment status.   

What forms of payment are accepted?

• We do not accept payments over the phone. 
• Mail In Payments - Check, Cashier Check/Money Order
• Online Payments - MasterCard or Visa 

I paid my citation why did I receive a second notice?

• After the first notice of violation is mailed if payment is not received and credited to the citation, a second reminder notice is sent.  Often times the second notice and payment pass each other in the mail.   If your payment is rejected you will receive a letter from the City indicating the reason for the rejection. 

I paid my citation or I plead not guilty and was still personally served?

• If no response is received after the second notice of violation a penalty assessment notice is printed and sent to the Sheriff's Office for personal service.  Payment or cancellation of the notice may occur after the notice has been sent to the Sheriffs Office. 

   
• All returned personally served citations are reviewed by an employee of the Denver Police Department.  If payment was received and credited prior to the personal service or the notice was otherwise cancelled (not the pictured driver, plate misread, etc.), the personal service fee will be cancelled. 

What are the fines and costs for Photo Enforcement Citations?

• The fine for a Photo Speed violation in a residential area or street bordering a park is $40.00. 
• The fine for a Photo Speed violation in a school zone is doubled to $80.00. 
• The fine for a Photo Red Light violation is $75.00

   
• If personal service of a Penalty Assessment Notice is required due to lack of response from the registered owner of the vehicle, an additional fee covering the actual cost of service will be added.  The minimum addition fee for personal service is $37.00; which is added to the fine amount due for the photo enforcement violation.  This fee may be greater if the actual cost of personal service is greater.

Will I receive any points on my driving record for a photo speed or photo red light violation?

• No.  Photo Speed violations are zero point Traffic Infractions that are not reported to the Department of Motor Vehicles.

What happens if I ignore the Notice of Violation?

• Failure to respond to the notice will result in a Penalty Assessment Notice being authorized by the Denver Police Department.  This Penalty Assessment Notice will be personally served by a uniformed Sherriff.  If personal service is effected an additional charge of at least $37.00 will be added to the violation costs.  This fee may be more if the cost of personal service is more than $37.00.  If a Penalty Assessment Notice is served your appearance in court will be required.  This is similar to a police officer stopping you and handing you a traffic ticket.    

   
•  The respond by date is listed on the served Penalty Assessment Notice.  This respond by date is your arraignment date.  You will need to pay the fine and costs including the personal service fee, submit a not pictured driver affidavit, nominate the driver (not required to) or plead not guilty by this respond by date. 

What if I am not the person driving the vehicle at the time of the violation?

• You may sign and mail in the Not Pictured Driver Affidavit located on the back of your Notice of Violation or Penalty Assessment Notice.  You must submit a legible, clear photocopy of your driver’s license with the Not Pictured Driver Affidavit. 

   
• Providing an affidavit will NOT automatically result in the cancellation of the notice of violation or dismissal of the penalty assessment notice.  The affidavit and supporting documentation will be reviewed by a Denver Police Department employee and a determination will be made regarding the identity of the actual driver.  If further information is required, you may be contacted by the Denver Police Department, Photo Enforcement Unit.  You will be notified by mail of the outcome of the Denver Police Department review. 

   
• A false representation that you are not the pictured driver, may subject you to criminal prosecution and penalties according to Denver Revised Municipal Code 38-40 False Information. 

Do I have to nominate the person driving the vehicle?

• No.  You are not required to nominate the driver in order to have your violation reviewed by the Denver Police Department.  You may nominate the person driving the vehicle in violation by filling out the Nomination Information located above the Not Pictured Driver Affidavit information.    

   
• You are not required to nominate the driver in order to have your violation reviewed by the Denver Police Department for a determination regarding your Not Pictured Driver Affidavit.

• The affidavit and required documentation is reviewed by a Denver Police Department employee.  If is accepted, the case against you will be dismissed.   If the Not Pictured Driver Affidavit is not accepted, the Notice of Violation will remain in your name.  If you set your case for final hearing and your not pictured driver is not accepted, a Photo Enforcement Agent will appear on the day of final hearing.     

What happens if I nominate another person?

• The Nomination Affidavit information is reviewed by a Denver Police Department employee.  If is accepted, the notice of violation against you will be cancelled and placed in the name of the person nominated. 

   
• If a Penalty Assessment Notice was served and/or filed in the Denver County Court, the Denver Police Department will submit a motion via our City Attorney to dismiss the case against you and the Notice of Violation or Penalty Assessment Notice will be issued to the individual you nominated. 

   
• If the Nomination Affidavit is not accepted, the Notice of Violation will remain in your name.   If you set your case for final hearing and your nomination is not accepted, a Photo Enforcement Agent will appear on the day of final hearing.     

What if I want to plead not guilty?

• To plead not guilty take your Coupon C (Self Filing Penalty Assessment Notice) or the Penalty Assessment Notice you were personally served to the Denver County Court, Traffic Division, Room 109, 1437 Bannock St., Denver, CO 80202 in the City between 8:00 AM and 5:00 PM, Monday through Friday to enter your not guilty plea and receive a final hearing date.   Please do not call the court requesting information about your photo enforcement citation.  They are only able to answer court related questions regarding your citation.   

   
• You do not need to plead not guilty to have the Denver Police Department review your notice of violation for not pictured driver or nomination. 

Who do I call if I still have questions regarding my photo enforcement violation?

• You may call the Denver Police Department Photo Enforcement Unit at 720-865-6941.  Please be aware we may not be able to immediately answer the phone.  Please leave a message and we will contact you within 1 to 4 business days.  Include your name, phone number and citation number when you call.

   
• You may also use the email link to email your question to us.  Please include your violation number (if known) and a contact phone number in your email message.