News for the employee community of the City and County of Denver | Volume 5, Number 8
September 2010 Edition

2011 Benefits Guide

Open Enrollment is just around the corner (September 29 - October 29, 2010).

Each year Career Service Authority (CSA) publishes the Benefits Guide to help City and County of Denver employees make informed decisions regarding their elections for the upcoming year.

Compare benefits and plans for 2011, and learn more about:

  • Changes with plans and costs
  • The Dependent Eligibility Program
  • Health Care Reform Changes
  • The Premium Discount Program

View the 2011 Benefits Guide at

Total Compensation Update: Flexible Merit Increases

In the August 2010 InSight, Career Service Authority (CSA) provided a summary of the 2009 Total Compensation Study and information on the third modernization, Simplified Pay Ranges. A Simplified Pay Range is a pay range without fixed steps. In the place of steps, each pay range will be divided into four segments, or quartiles. Utilizing Simplified Pay Ranges will provide the City with the ability to adjust ranges based on market and will provide flexibility with merit (performance) increases.

To continue our efforts of preparing employees for the implementation of the remaining modernizations, CSA is presenting the second in a series of articles on the Total Compensation Study. This article will provide information on the fourth modernization, the Flexible Merit Increase Table.

The Flexible Merit Increase Table was designed to provide supervisors and managers with flexibility and a small amount of discretion in determining merit increases. Similar to the City’s current process, merit increases result from the annual performance evaluation process. The increase that an employee may receive will be determined based on the employee’s annual performance rating and the employee’s location in the pay range. 

The Flexible Merit Increase Table was designed to be anchored to the external market. As a result, the increases that appear in the Flexible Merit Increase Table will change from year-to-year, based on variations in the market. City Council is responsible for approving the merit budget every year. The Career Service Board is responsible for approving the Flexible Merit Increase Table annually, based on amount City Council allocates.

Finally, the Flexible Merit Increase Table continues the City’s business practices around movement of employees through the pay range. More specifically, employees progress faster through the first half of the pay range towards the range midpoint, which is the market rate. Employees will then progress slower towards the end of the pay range. The City will be using the Flexible Merit Increase Table for all City employees in the career service personnel system.

Flexible Merit Increase Examples
NOTE: The values in the Flexible Merit Increase Table below are included for informational purposes only and do not reflect actual merit increases employees may receive.

  1st Quartile 2nd Quartile 3rd Quartile
4th Quartile
3.5% - 3.9%
2.9% - 3.3%
2.4% - 2.8%
1.9% - 2.3%
Merit Payment
Exceeds Expectations
2.9% - 3.3%
2.4% - 2.8%
1.9% - 2.3%
1.4% - 1.8%
Merit Payment
2.4% - 2.8%
1.9% - 2.3%
1.4% - 1.8%
.8% - 1.2%
Below Expectations
1.9% - 2.3%
1.4% - 1.8%

Information about dates, times, and locations of the Total Compensation Information Sessions and additional training sessions will appear in the October InSight and in upcoming CCD Bulletins. Please contact Bruce Backer, Director of Compensation at or Roberta Monaco, Compensation Supervisor at with questions.

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ePerformance to Streamline Performance Evaluation Process

The new performance management system called ePerformance, will further streamline the process of performance evaluation for supervisors and employees. The ePerformance process will replace the current system, which uses Excel spreadsheets. It has templates for each job classification as well as Outcomes, Measures and STARS values. The new system also has a feature that allows supervisors to weight Outcomes to reflect their importance and value to the job, which many supervisors have requested. Career Service Authority and Technology Services are in the process of implementing this module in Peoplesoft. 

Supervisors and managers should attend training on ePerformance  The training will consist of how to automate the Outcomes and Measures that are already established using the ePerformance technology.

The training schedule for supervisors and managers is listed on the ePerformance web site.

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Mayor Hickenlooper Makes Two Top Appointments in the City’s Office of Economic Development

Mayor John Hickenlooper announced today the appointments of LaCharles Keesee as the Executive Director of the City’s Office of Economic Development and John Lucero as the Deputy Director of the same department.

“LaCharles and John will make a strong team in leading the City’s charge to create jobs, attract new companies to Colorado and support existing small businesses throughout Denver,” Hickenlooper said. “They both bring years of experience to the Office of Economic Development and the skills needed to help move our community closer to full economic recovery.”

Keesee has served as the interim Executive Director of OED since July, when Andre Pettigrew left the position. Lucero will replace Cec Ortiz, who left the City in May.

“It’s an honor to serve the City and County of Denver,” Keesee said. “I look forward to working with businesses, residents and our elected officials in carrying out the mission of OED and meeting the challenges that lie ahead in this economic climate.”.

“I am excited to join LaCharles and the team at the Office of Economic Development,” Lucero said. “We share a common vision of opportunity for the City of Denver in these challenging times.”

Keesee has more than 15 years of experience in financial management and analysis, operations and governmental regulatory affairs. His responsibilities with the City and County have included Deputy Chief Financial Officer and Deputy Chief Operating Officer. He previously served as Vice President and General Manager of Interconnection Strategy with Level 3 Communications, as Senior Vice President of Industry and Corporate Affairs for ICG Communications, and as Senior Policy Advisor to former Colorado Gov. Roy Romer. Keesee, a former member of the State Banking Board, earned a bachelor’s degree in electrical engineering from Prairie View A&M University and is a member of the American Finance Association and American Mathematical Society.

Lucero has more than 20 years of experience in management, operations and marketing. As an advocate for affordable, private property and fair housing rights, Lucero has successfully represented the interests of local small businesses, non-profit agencies, property owners and neighborhood associations. He served on the Denver Zoning Code Task Force and its Residential Subcommittee in developing the New Code. He has more than 15 years experience as a real estate broker and sales manager with Lucero Real Estate, and previously worked as Vice President of Procurement and Product Services for Hotel Systems Support Group Inc. He serves as a commissioner on the Denver Water Board and is involved with the National Association of Latino Elected and Appointed Officials, the Denver Hispanic Chamber of Commerce, the Colorado Association of Hispanic Real Estate Professionals, the National Association of Realtors, the Colorado Association of Realtors and the Denver Board of Realtors.

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City Employees, Join the 7th Annual One Book, One Denver

Mayor Hickenlooper invites all City employees to become part of Denver's book club! On September 1, The Help by Kathryn Stockett was announced as this year’s One Book, One Denver selection. One Book, One Denver builds community through the shared experience of reading the same book. As an added incentive to participate, book discussion groups for City employees will be held in multiple locations throughout the next few weeks.

One Book, One Denver events will be held throughout September and October. All events are free, but some require reservations. A downloadable event guide, a book coupon, and more information on One Book, One Denver is available at City employee book discussion groups are still being scheduled so check back frequently.

Here’s just a few of the great One Book, One Denver events happening around town:

  • Film series at Starz FilmCenter
  • Cooking classes at The Seasoned Chef Cooking School
  • Sewing classes presented by Fancy Tiger Crafts
  • Writers workshops presented by Lighthouse Writers Workshop
  • Radio drama airing on Colorado Public Radio
  • Re-creation of live 1950’s TV show at Crossroads Theater
  • Bridge lesson presented by Denver House of Cards
  • Domestic Bliss: Show us your favorite room in your house! presented by DOCA at

Pick up a copy of The Help at your local Denver Public Library branch or a local bookseller and start reading!

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DenverWellness and Wellness Center

Denver Wellness

Fall into Fitness!
America on the Move & 2012 Premium Discount Program

If your good intentions to get fit this summer were derailed by vacations or too many over-indulgent barbeques, now is the time to get back on track. The cooler days of fall make it an ideal time to start a walking or fitness program. Adding moderately intense physical activity to your daily life will help you manage your weight, keep stress under control and prevent several chronic diseases, such as heart disease and diabetes.

Are you ready to get moving? Join your co-workers in a walking and physical activity challenge as DenverWellness sponsors America on the Move! America on the Move is a city-wide wellness program designed to promote physical activity and healthy eating.

  • The program starts Monday, September 20th, 2010 and runs 7 weeks.
  • Pedometers can be worn to record steps while walking and activity charts are available to convert a variety of physical activities to steps. Employees log their daily totals on a log sheet.
  • Employees can join with co-workers to form teams and challenge other agencies.
  • Completion of the 8 week challenge insures entry into a drawing for prizes.
  • Upon completion of the 7 week challenge, employees will have met the Physical Activity requirement of the 2012 Premium Discount Program!
  • Contact your Wellness Champion to register.

America on the Move kicks off the new 2012 Premium Discount Program!

The second year of the DenverWellness Premium Discount Program has officially begun! Employees are eligible for a discount on their medical insurance in 2012 by completing two actions:

  1. Complete an online health assessment through your health care provider (Denver Health, Kaiser or United Healthcare)
  2. Complete one Physical Activity Program
    • DenverWellness worksite programs
    • Self-Paced Physical Activity Challenge

Bonus Program: Complete another DenverWellness worksite program/activity for an additional incentive!

Get started now! Employees will have from September 1st, 2010 through August 31st, 2011 to complete the requirements. For more information, contact your Wellness Champion or visit

Wellness Programs

  • Join Weight Watchers!
    Join Weight Watchers! Learn new strategies for handling your hunger and eating smarter. It’s never too late to join! The cost of the remaining sessions is pro-rated. Weigh-ins start at 11:30 a.m., meeting starts at noon in room 4.F.2. of the Webb Municipal Building. To register or for more information, call Tanya Turcios at 720-913-5687.

Denver Wellness: Chair Massage Program
Chair MassageRelax and unwind with a 15-minute Chair Massage, appointments are available Thursdays from 11:40-4:20pm. Cost is $12 and appointments are pre-paid by cash, check or credit card. Tickets can be purchased from the Cashier on the 2nd floor of WMB between 7:30am-4:30pm. Multiple tickets can be purchased at one time. With a ticket, a massage can be scheduled by calling 720-913-5696. If you have any questions, please call 720-913-5687.


Webb Municipal Building | 201 W. Colfax Ave. Denver, CO 80202
Hours: Monday – Friday | 4:30 a.m. to 9 p.m., Saturday | 7 a.m. to 5 p.m.

WMB Wellness Center Membership
Membership to the center includes a daily schedule of exercise classes such as Yoga, Mat Pilates, Spinning, Step, Sculpting, Core Conditioning, Circuit Training and other classes. Equipment includes the latest models of treadmills, spinning bikes, elliptical trainers, bicycles, stair steppers rowing machines, and Cybex weight machines. Members are able to participate in personal training sessions, private Yoga and Mat Pilates sessions, computerized fitness assessments and receive individualized exercise programs for an additional fee. Cost is $25/month.

Wellness Center Day Usage Program
All City employees are able to use the Webb Building Wellness Center on a drop-in basis without the requirement of a membership. If you have a class or meeting downtown, drop in to the center on your break to keep your workouts on track. You can take advantage of the Wellness Center’s variety of cardiovascular and weight equipment, exciting fitness classes and healthy energy for only $5 a day.

Orientation/Tour of Wellness Center
Tours of the Center are available Monday through Friday. Learn more about the Center including equipment, classes and amenities. Interested employees can obtain information about membership or sign up at the end of the tour. Call Tanya Turcios at 720-913-5687 to schedule your appointment.

Scheduled Orientation Dates:

  • Thursday, September 23 at Noon

For more information or to participate in any Wellness Center events contact Tanya Turcios at 720-913-5687 or

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Denver Motor Vehicle Consumer Tips: Don't Wait in Line... RENEW Online

Denver Motor Vehicle offers time-saving advice to consumers needing to update motor vehicle titles, registrations, temporary permits and license plates.

  • To avoid waiting in line, renew online at Allow up to 2 weeks before the expiration date, to include postal delivery of the stickers.
    • Visit the State of Colorado, Division of Motor Vehicles, Department of Revenue website for forms and vehicle title and registration regulations and/or information at
    • Visit the DMV website to ensure you have the proper information and documents regarding your vehicle.

  • If an office visit is necessary, avoid the busiest times: the last two days and the first two days of the month, and the day before and after a holiday where wait times are typically one or two hours. Lunch times may also have extended waits.

  • There are four Denver branch locations, open at 8:00 a.m. Monday - Friday
    • Northeast Branch Office, 4685 Peoria Street, #101, 80239, in the Denver Arie P. Taylor Municipal Center * The State of Colorado driver’s licenses facility is co-located in this complex
    • Northwest Branch Office, 3698 W. 44th Ave. in the Safeway Shopping Center
    • Southwest Branch Office, 3100 South Sheridan Blvd. in the Bear Valley Shopping Center
    • Five Points Plaza Branch Office, 2736 Welton St. 80205

  • DMV is unable to allow re-entry or issue new customer tickets after 4:30 p.m. in order to serve the customers who have been waiting in office facilities.

  • Please remain in the office with proof of insurance, emission certification proper Colorado identification, and all pertinent vehicle information.

Denver Motor Vehicles serves as agents of the State of Colorado to process motor vehicle titles, registrations, temporary permits, and license plates for City and County of Denver residents and business owners. Cash, Check, Visa, MasterCard, American Express, or Discover cards are accepted

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Aviation Snow Roadeo Competition

On Wednesday, August 25, DIA's expert Maintenance and auxiliary snow removal teams put their skills and talents to the test at the Aviation Snow Roadeo Competition. The annual competition offers four separate events:

  • Single Axle Snow Plow – a two-person team event – 26 teams signed up
  • Tandem Axle Snow Plow – also a two-person team event – 26 teams signed up
  • Wheel Loader – an individual event – 33 competitors signed up
  • Motor Grader - an individual event – 23 teams signed up

In addition, we had more than 66 volunteers and judges sign up to help out with the event as well.

Each event includes a written test on the rules of the road, a diagnostic vehicle inspection, and a timed obstacle course. Prizes and trophies for all the events will be awarded at the Roadeo. This really is a fun event for both the participants and the spectators.

The obstacles test the operator’s ability to maneuver their vehicles by simulating roadway barriers or hazards.

Some are tests of skill and agility that include balancing softballs and passing through a series of coned gates; or picking up a bowling ball with the toe of the motor grader’s moldboard, carrying it a short distance, and placing it into a chute with the heel on the opposite side of the machine.

The top winners in each event of DIA’s Snow Roadeo Competition will get to attend and compete in the 30th Annual Western Snow & Ice Conference and National Snow Roadeo that will be held in Estes Park in September. The National Snow Roadeo is a very popular competition that tests the skills and knowledge of equipment operators from around the country. Our winners will be competing with the best of the best from cities, towns, and counties throughout Colorado as well as other states and Canada.

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Congratulations to the following employees who have been recognized for outstanding contributions:

Auditor's Office
Spirit of Cooperation Award for August

  • Ernie Ivy, Public Works
  • Gary Bales, Public Works
  • Adrianne Coleman, Public Works

Denver Sheriff, Employee of the Month

  • Eric Ortega

July 21 to August 20, 2010

  • Retirements
  • Years of Service
  • New Hires
  • Promotions

Learn More

September Program Highlights

Watch Denver 8 on TV or online 24/7.

CEOs from Denver’s leading cultural organizations talk about the way philanthropy has shaped our city and the current state of giving in Denver.

  • Sept. 25 – 7:30 p.m. + more

NEW on Denver 8

Thirteen half-hour video programs shows real caregivers and children working and playing together in ways that facilitate children's learning and development.

  • Mondays – 9:30 a.m.
  • Wednesdays – 3 p.m.
  • Saturdays – 9:30 a.m.

Citizen Oversight Board
Quarterly session of this independent group which makes policy-level recommendations regarding discipline, use of force, rules and training.

  • Saturday, Sept. 4 – 7:30 p.m.
  • Tuesday, Sept. 7 – 7 p.m.
  • Sunday, Sept. 12 – 3 p.m.

See all Denver 8 coverage and programs anytime! Check out our new video portal at

Denver 8 also airs City information and events on cable Channel 58. Get access to cultural events, news from Parks & Rec, Public Works and more! Learn More

citywide training
Reduced Price and Free Classes

Featured Classes: Resume Writing and Interview Techniques classes at DIA

We are now offering FREE Careers Workshops for City and County of Denver Employees. Click here to learn more.

View the Training calendar.

To enroll in a training class or for more information, contact 720-913-5628 or

Required classes are free:

  • Ethics and Public Accountability
  • New Employee Orientation
  • Preventing Workplace Harassment, Discrimination & Bullying
  • SS2 CSA Rules, Sexual Harassment & Employment Law
  • SS5 PEP Workshop
  • SS6 Effective Counseling & Discipline

Reduced Cost Classes:

  • Employee and Supervisory classes $10
  • Crucial Conversations $200
  • Power Point Training $0
  • Word Training $0
  • Outlook Training $0
  • Excel and Microsoft Project $50
  • Generations and Gender Training $0

View the Training Calendar

Denver 365 Events Calendar

Find out what's going on in Denver
from concerts to ball games

Proper Chair Adjustment

A chair that is well-designed and appropriately adjusted is an essential element of a safe and productive computer workstation.

Read More

City Spirit Partnership

From the Office of Denver District Attorney Mitch Morrissey

Medical ID Theft and Medicare Fraud

As if worrying about frauds in later life isn’t enough, Medicare beneficiaries must also be concerned about medical ID theft and Medicare fraud. According to recent complaints received by the Colorado Division of Insurance, this phone number, 1- 866-234-2255 is implicated in a national scam presently operating in Colorado. In this scam, the caller requests the bank account and Medicare ID numbers of the Medicare beneficiary. If the beneficiary doesn’t comply, the caller threatens to withhold the beneficiary’s Medicare card.

Typically, medical “identities” are stolen by thieves for the purpose of receiving medical care, or obtaining medications to feed a drug addiction. As is true in many cases of identity theft, victims can end up with damaged credit ratings if they are unaware their medical ID has been stolen. Medical ID theft may also result in medical misinformation being placed in the victim’s medical file, which could be life threatening.

In the case of Medicare fraud, a caller may try to scam Medicare by billing for allowable expenses, such as Durable Medical Equipment (DME). Under Medicare policies, DME suppliers are not allowed to “cold call” consumers for such orders.

Protect Yourself

  • If you receive a suspicious call, check the number on your caller ID, and call the
    Office of Inspector General at 1-800-447-8477, or
  • Never give out Medicare, credit card, bank account or SS Numbers to strangers
  • Save Medicare Summary Notices and Part D Explanation of Benefits
  • ALWAYS review your Medicare Summary Notice (MSN) for accuracy
  • If your Medicare card is lost or stolen, call Social Security at 1-800-772-1213

Questions or assistance related to fraud: Denver DA’s Fraud Line: 720-913-9179.

For more information, visit, You can now follow us on Twitter.

One Book, One Denver
Green Tip of the Month

Reuse: Turn Your Trash to Gold

Turn your trash into someone else’s gold - Donate!

The following organizations accept, exchange, or sell gently used items. Please visit their websites for specific information.

For more information on how you can help build a sustainable city, visit

Employee Discounts


The City Spirit Partnerships and Exclusives offer City employees discounts for various products, services and events, and is designed to recognize service, dedication and to express appreciation to all City and County of Denver employees.

Learn more about City Spirit Exclusives and other employee discounts.

Do you know someone who is not receiving the InSight electronically?

Be sure to tell them that they can subscribe from any email address at

Staying in Touch

City and County of Denver

The mission of InSight is to provide City and County of Denver employees an opportunity to stay informed on issues and events that affect them in a publication that also showcases their accomplishments.

InSight, while produced monthly by Career Service Authority, is designed for all City departments and agencies to share information with the employee community.

Please submit articles, press releases, Citywide information by the 20th day of the month prior to publication. To submit content or for more information, contact