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For some positions, the City and County of Denver conducts pre-employment assessments to evaluate the skills and capabilities of our applicants. We conduct these assessments both online and in-person.

All communications regarding assessments will come from Please make sure to check spam and junk folders and add to your safe senders list.

Please see below for information and resources about online, written and performance assessments. If you have further questions, please read our FAQ document

If you have additional questions after reading the information provided or if you require an accommodation based on the Americans with Disabilities Act, please email

Contact Us

If you need additional information or assistance, please see below.

For online assessment technical assistance, login to our online assessment provider or call 800-899-7451 (option 1) 

For assistance with ADA accommodation requests, email us 

To find out about a specific recruitment, email, login to our system, or call us at 720-913-5615 


Frequently Asked Questions

Check your junk or spam folder. The email will come from We recommend you add to your “safe sender” list in your email account. If you do not receive the email by the end of the day on the date listed in the notification email please contact us at

For online assessment technical assistance, login to our online assessment provider or call 800-899-7451 (option 1) 

Assessment/test deadlines cannot be extended unless there are extenuating circumstances that are beyond an applicant’s control. Extension requests will be evaluated on a case-by-case basis

Results will be available through your applicant profile 3 - 5 business days after the assessment deadline has passed. Click here for a step by step guide 

Online assessments have a 6 month waiting period to retake them. Online skills tests can be retaken when the next recruitment opens. For a list of positions that require online assessments or tests click here

Please view our FAQ document. If you still have questions after viewing the document, please email us