During the month of August, DHS is:
- Waiving the application fee for the first 100 customers to apply for support in Denver County!
- Extending Child Support hours until 5:30 p.m. every Tuesday for walk-in information - no appointment needed.
- Hosting an interactive Facebook campaign with parenting tips and fun prizes, including a family four pack to the Children's Museum and the Denver Zoo. Visit our page for more information.
Denver Child Support Services believes every child deserves emotional, medical and financial support from both of their parents. Financial commitment by parents, as well as their involvement in their children's lives, is very important for a child’s wellbeing.
Denver Child Support works to ensure children receive the support they need even though they may not live with both of their parents.
We work to help children and their parents by:
- Assisting with locating a non-custodial parent;
- Establishing paternity and creating a legal relationship between a father and child:
- Helping establish and enforce medical and child support orders;
- Monitoring and enforcing court-ordered child support obligations;
- Conducting reviews that may result in an increase or decrease in child support amounts.
Denver Child Support will help you get started with applying for and receiving services such as locating the non-custodial parent, establishing paternity, and establishing a child support or medical support order.
Applying for Denver Child Support Services
If you are not currently receiving cash assistance/TANF (Temporary Aid to Needy Families), please use this Child Support Application Form/Spanish Child Support Application Form or call Denver Child Support Customer Service at (720) 944-2960 to request an application.
If you are receiving TANF or CCAP and are a Denver resident, you will be contacted by Child Support Services to complete an application.
Please complete your application and submit to the Child Support Services Team by dropping it off at the Child Support Services dropbox located outside the Child Support Services Lobby (1st floor) at 1200 Federal Boulevard.
For any questions, please contact Denver Child Support Services:
Additional Application Requirements
To help us process your application, please be prepared to provide information about the other parent(s), including
Paternity is the legally-established relationship between a father and his child.
Benefits of Establishing Paternity
Paternity can be established by:
Payment amounts are determined by reviewing both parents’ income and following the Colorado Child Support Guidelines. Credit may be given for other child support payments being made, day care expenses, medical insurance premiums for the child(ren), or other factors.
The parent who is ordered to pay child support will send payments to the Family Support Registry (FSR), Colorado’s centralized child support collection unit. The FSR processes payments and distributes funds to the custodial parent.
To receive credit for making a child support payment, the non-custodial parent must make the payment directly to the FSR unless authorized by the court to pay the custodial parent directly.
You may make your payment by check, money order, Western Union, direct withdrawal from a bank account, or wage witholding.
To check if a child support payment has been made or received, please call 303-299-9123 (or toll-free 800-374-6558) or email us at Childsupportservices@denvergov.org.
Send check, money order, and Western Union payments to:
Family Support Registry
PO Box 2171
Denver, CO 80201-2171
Always include your FSR number with or on your payment.
Receiving child support payments
You may choose to receive payments from FSR as direct deposits to a bank account or through an FSR Visa card.
Once a parent has been ordered to pay child support, he or she must make arrangements to make those payments according to the order. Failure to make those arrangements or to continue making payments can result in steps being taken to enforce the child support order through legal or administrative methods.
Failure to pay child support may result in one or more of the following:
If anything changes in your circumstances or other aspects related to your case, do not stop making payments. Contact your Child Support representative to explain the details and find out what steps you should take.
It is very important that we have your most up-to-date address! You must make sure we have your current address. If you have moved recently or are planning to move, please tell us your new address as soon as possible.
We want to help families by making sure that child support orders fit each family’s current circumstances. If there have been changes in either parent's life, child support may need to change, too. You must have an open case with us to request a review, but either parent can make the request.
The amount of child support ordered might be changed if one or more of the following has happened:
Process for changing a Child Support Order
Either parent can request a review of the Child Support Order. To modify an order, we use a “review and adjustment” process. The first step in that process is gathering information from both parents about income and expenses or other financial obligations. We may ask either or both parent(s) to come to our offices during the review process.
We will review all information provided to determine if there is a valid request and if there is, to determine the amount of the payments in the new child support order. Both parents will have the opportunity to provide input during the process.
Your current child support order is still in effect while your request is being reviewed and child support payments must continue to be made until a new order has been approved.
Requesting a Review
Send your request in writing to technician who is handling your case.
Please include the following information as part of your request:
You can complete this Financial Statement (Word document) and include it with your written request for review. If you do not provide this form with your request, we will send you a form for you to complete and send back to us.
You can also complete the Request for Review form on the Colorado Child Support Enforcement web site.
Please contact the technician handling your case if you have specific questions or need additional help with this process.
If you have suggestions, questions or concerns about the Child Support Services program, please email us at ChildSupportServices@denvergov.org.
We are available 8 a.m. - 4:30 p.m., Monday - Friday.
If you are currently paying or receiving child support:
To find out about a Child Support payment that you are waiting for or that you have sent, please call the Family Support Registry (FSR) at (303) 299-9123 (or toll free at 800-374-6558).
It is very important that we have your most up-to-date address! Whether you pay child support or receive child support, you must make sure we have your current address. If you have moved recently or are planning to move, please tell us your new address as soon as possible.
The State of Colorado's Child Support Enforcement web site has extensive information for parents, employers, child support technicians, and partner agencies.
The state has also created the following two booklets to provide guidance for parents:
Child Abuse Hotline
Statewide: 1-844-CO-4-Kids (264-5437)
or in Denver: 720-944-3000
Adult Protection Hotline
DHS Customer Service
Child Support Services
Denver City & County Information