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Services for People with Disabilities | Denver 911

Denver 911 provides residents with disabilities numerous ways to communicate with 911, as well as a registry that helps ensure police provide appropriate response services during an emergency.

 

911 services for Deaf, Hard of Hearing and Residents with Speech Disabilities

In addition to TTY services, deaf, hard of hearing, and residents with speech disabilities can now text or email Denver 911 to report emergency and non-emergency situations occurring in Denver and around the metro area.

Text Message: (303) 513-6909

Text Message: (720) 491-0866

Text Message: (720) 723-8911

Email: Denver911@denvergov.org

Be sure to text or email the following information:

  • The location where help is needed 
  • A summary of the situation
  • A response to information requested by 911 such as injuries and suspect descriptions
  • Also, stay engaged in the text conversation as much as possible and do not delete the message or turn off your phone until the Denver 911 call taker concludes the conversation

TTY

TTY is an electronic device for text communication with infdividuals who are deaf. The device uses a series of tones which allow users to communicate via a keyboard and telephone interface at 911. Deaf and hard of hearing community members are encouraged to maintain a TTY machine to access 911 when a text pager or email is unavailable.

Denver's 911 call takers are trained on the use of the TTY and check all 911 hang-ups and “silent” phone calls or “open lines” using both voice and TTY commands to verify if a member of the deaf or hard of hearing community is on the line. 

Registry for Residents with Disabilities

You may now submit information about yourself or other members of your household who have disabilities in order to help 911 respond appropriately during an emergency. Your information will remain confidential and will give officers advance warning about your circumstance prior to responding. 

This form should not be used to report emergencies. If you have a current emergency, please call 911 immediately.