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Special Needs Services | Denver 911

Denver 911 provides Denver residents with special needs and disabilities numerous ways to communicate with 911, as well as a registry that helps ensure police provide appropriate response services during an emergency.

 

911 services for Deaf, Hard of Hearing and Speech Impaired Citizens

In addition to TDD and TTY services, deaf and hard of hearing and speech impaired residents can now text or email Denver 911 to report emergency and non-emergency situations occurring in Denver and around the metro area.

Text Message: (303) 513-6909

Text Message: (720) 491-0866

Text Message: (720) 723-8911

Email: Denver911@denvergov.org

Be sure to text or email the following information:

  • The location where help is needed 
  • A summary of the situation
  • A response to information requested by 911 such as injuries and suspect descriptions
  • Also, stay engaged in the text conversation as much as possible and do not delete the message or turn off your phone until the Denver 911 call taker concludes the conversation

TDD/TTY

The TDD is an electronic device for text communication with the deaf. The device uses a series of tones which allow users to communicate via a keyboard and telephone interface at 911. The deaf and hard of hearing community is encouraged to maintain a TDD machine to access 911 when a text pager or email is unavailable.

Denver's 911 call takers are trained on the use of the TDD and check all 911 hang-ups and “silent” phone calls or “open lines” using both voice and TDD commands to verify if a member of the deaf or hard of hearing community is on the line. 

Registry for Special Needs Residents

You may now submit information about yourself, or other members of your household, who have special needs or disabilities in order to help 911 respond appropriately during an emergency. Your information will remain confidential and will give officers advance warning about your circumstance prior to responding. 

This form should not be used to report emergencies. If you have a current emergency, please call 911 immediately.