As one of the most accessible cities, the Denver Office of Disability Rights (DODR) is an integral division of the Agency for Human Rights & Community Partnerships. The Americans with Disabilities Act (ADA) is a federal civil rights law that provides people with disabilities equal access to employment, state and local government programs, goods and services. The Denver Office of Disability Rights coordinates the City and County of Denver’s efforts to ensure compliance with Title II of the Americans with Disabilities Act (ADA). Our role is to ensure that all City services and programs are accessible to people with disabilities.
To request an accommodation for a City-sponsored event, please contact: Denver Office of Disability Rights at DisabilityAccess@denvergov.org.
For questions, concerns and/or complaints related to businesses that are not City government (Title III of the Americans with Disabilities Act), please contact the Department of Justice Information Line at 1-800-514-0301.
For questions, concerns and/or complaints related to other cities and counties outside of Denver, please contact the appropriate local government office or the Department of Justice Information Line at 1-800-514-0301.
Read our brochure, "Service & Assistance Animals: Guidance for Businesses and Public Entities in Colorado" to learn more information about service and asisstance animals.
Select the Denver Building Code bar, and Click on Denver Building Code (PDF) (Revised September 2012).
Denver Building Code - Chapter 11 Accessibility – refer to page 104.
Appendix R Colorado Title 9 Article 5 – Standards for Accessible Housing – refer to page 165.
Please note: Applicant/builder must comply with applicable standards identified via the Americans with Disabilities Act (ADA), Fair Housing Act (FHA), American National Standards Institute (ANSI), and City and County of Denver Building Codes and regulations.
Under Title II of the Americans with Disabilities Act (ADA) the City & County of Denver is required to ensure that our facilities, services and programs are accessible to people with disabilities and in compliance with the ADA.
If you feel that you have not been able to access the City and County of Denver government because of accessibility issues, or have been discriminated against based on your disability, please fill out the ADA Grievance Form and submit to our office. You may email, fax or mail the form back to our office:
Denver Office of Disability Rights
201 W. Colfax Avenue, Dept 1102
Denver, CO 80202
Any form submitted whether through regular mail or fax must be signed. Your complaint will be investigated and you will be contacted with the results or additional instructions on how to further proceed. This form and process are designed to provide you with the opportunity to quickly and effectively resolve any issue(s) as they relate to the ADA and the City of Denver. For organizations or businesses outside the City’s responsibility please contact the Department of Justice at 1-800-514-0301.
If you want to file a complaint under the American with Disabilities Act, please contact the Department of Justice (DOJ) at 1-800-514-0301 or visit their website.
Dr. Aisha Rousseau serves as the Director of the Office of Disability Rights for the City and County of Denver, Colorado. She earned a B.A. from Spelman College; a M.S. in Rehabilitation Counseling from the Medical College of Virginia at Virginia Commonwealth University; and a Ph.D. in Health Related Sciences from the School of Allied Health Professions at Virginia Commonwealth University. She is a Certified Rehabilitation Counselor and former elected Board Member of the National Council of Rehabilitation Educators.
Aisha comes to the City and County of Denver most recently after serving several years as a professor at the University of Arizona. She has authored a number of peer-reviewed publications and book chapters and continues to write and conduct research pertaining to the intersection of disability, gender, and multicultural issues as well as minority women living with HIV/AIDS. She has extensive experience with Disability Rights and compliance toward the Americans with Disabilities Act (ADA). Her former clinical experiences include serving as the first ADA (Americans with Disabilities Act) Coordinator for the Richmond, Virginia Public Schools as well as a vocational rehabilitation specialist in private and public sectors.
Juan Pasillas serves as an Associate ADA Plans Reviewer. Juan graduated from Adams City High School in Commerce City, Colorado and has a Technical Degree in Architectural Design/Cad from C.U.-Denver/Community College of Denver. Prior to joining the City and County of Denver, Juan had worked for over 24+ years on many Commercial/Residential projects throughout the State of Colorado and across the country.
Juan Pasillas – ADA Plans Reviewer
Phone: (720) 913-3309
TBD - Project Inspector
201 West Colfax Avenue,
Dept. 1102 - 2nd Floor
Denver, CO 80202
TTY: (720) 913-8475
Fax: (720) 913-8470
Denver 311 Help Center Call 3-1-1
Outside Denver Call (720) 913-1311
TTY Service: (720) 913-8479