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Office of Disability Rights

The Denver Office of Disability Rights (DODR) is an integral division of the Agency for Human Rights & Community Partnerships. As one of America's most accessible cities, one of the primary purposes of our office is to coordinate and spearhead the City and County of Denver’s efforts to ensure compliance with the Americans with Disabilities Act (ADA). Our role is to ensure that all City services and programs are accessible to people with disabilities. We also provide informal guidance and resources as it relates to accessibility, and the ADA to the private sector, by providing insight and information regarding the City's services, programs and activities.

For questions or concerns pertaining to compliance related to the Americans with Disabilities Act, please contact:

Denver Office of Disability Rights
Phone: 720-913-8492
TTY: 720-913-8482

Please call the Denver Housing Authority at 720-932-3005 and they can assist you in locating accessible/low cost housing.

If you want to file a complaint under the American with Disabilities Act, please contact the Department of Justice (DOJ) at 1-800-514-0301 or visit their website.

Obtaining a sign language interpreter

For City and County of Denver business or events call the city's sign language interpreter, at least three (3) business days notice prior to your appointment or event.

Sign language classes

The Denver Office of Disability Rights offers classes in sign language, levels 1-3 to City employees.  
Check back for a list of classes.

Lorrie Kosinski
Phone: 720-913-8487
TTY: 720-913-8484

The Commission for People with Disabilities meets the first Tuesday of the month at 5:30 p.m. at 201 W. Colfax, Dept. 1102. 
Because of holidays, bad weather, etc. please call, prior to attending, to confirm. A sign language interpreter can be provided upon request with three (3) business days notice. 

All of the Commission meetings are open to the public. For more information please call 720-913-8480, or TTY at 720-913-8484. For information about our other commissions please visit our Human Rights and Community Planning Commissions page.

ADA Grievances

Under Title II of the Americans with Disabilities Act (ADA) the City & County of Denver is required to ensure that our facilities, services and programs are accessible to people with disabilities and in compliance with the ADA.

If you feel that you have not been able to access the City and County of Denver government because of accessibility issues, or have been discriminated against based on your disability, please fill out the ADA Grievance Form and submit to our office. You may email, fax or mail the form back to our office:

Denver Office of Disability Rights
201 W. Colfax Avenue, Dept 1102
Denver, CO 80202
Fax: 720-913-8470. 

Any form submitted whether through regular mail or fax must be signed. Your complaint will be investigated and you will be contacted with the results, or how to further proceed. This form and process are designed to provide you with the opportunity to quickly and effectively resolve any issue(s) as they relate to the ADA and the City of Denver. For organizations or businesses outside the City’s responsibility please contact the Department of Justice at 1-800-514-0301. 

Read the Grievance Process Flow

About Our Office

Dr. Aisha Rousseau serves as the Director of the Office of Disability Rights for the City and County of Denver, Colorado. She earned a B.A. from Spelman College; a M.S. in Rehabilitation Counseling from the Medical College of Virginia at Virginia Commonwealth University; and a Ph.D. in Health Related Sciences from the School of Allied Health Professions at Virginia Commonwealth University. She is a Certified Rehabilitation Counselor and an elected Board Member of the National Council of Rehabilitation Educators.

Aisha comes to the City and County of Denver most recently after serving several years as a professor at the University of Arizona. She has authored a number of peer-reviewed publications and book chapters and continues to write and conduct research pertaining to the intersection of disability, gender, and multicultural issues as well as minority women living with HIV/AIDS. She has extensive experience with Disability Rights and compliance toward the Americans with Disabilities Act (ADA). Her former clinical experiences include serving as the first ADA (Americans with Disabilities Act) Coordinator for the Richmond, Virginia Public Schools as well as a vocational rehabilitation specialist in private and public sectors. 

Debra Gomez is the Operational Coordinator for the Office of Disability Rights.  Her role as City liaison to disability parking issues primarily focuses on overseeing the Disability Parking Enforcement Program (DPEP); which is a volunteer based program committed to maintaining Denver’s high standard of accessibility, compliance through enforcement and education as well as the residential parking sign program for placement of disability signs in neighborhoods for persons with mobility impairments and quality of life. 

Debra is a Denver native.  She earned a Bachelors of Arts in Interdivisional Studies: Sociology, Psychology, English, and Business from Regis University.  She has 32 years of law enforcement experience and is a retired Police Chief and Law Enforcement Academy Director. 

She has been married for 29 years and has 3 grown sons. She has been with the City since 2010 where she started with the Public Works Right of Way Enforcement Department. 

She is a Peak Performance Black Belt – Cohort 9 graduate.  She served as chairperson on Governor Owens’s appointed Development Disabilities Planning Council.

Kathleen Crawford serves as the Plans Review Tech for the Office of Disability Rights for the City and County of Denver. She earned her Associates Degree in Architectural Drafting and Design. She completed her Masters of Business Administration at Regis University in 2011. She has over 15 years of experience in GIS and the Architectural/
Engineering/Construction industry. She has experience in grant management, project management, community outreach, and teaching.

In her current role, Kathleen reviews construction documents, project specifications, and plans for completeness and general code compliance for ADA and accessibility requirements. She attends concept meetings with City personnel and builders to clarify decisions and perspectives regarding ADA. Kathy also works closely with various City departments, developers and architects to incorporate accessibility and/or Universal Design criteria.

Office of Disability Rights News

Contact the Office of Disability Rights

Aisha Rousseau, Ph.D., CRC – Director

201 West Colfax Avenue,
Dept. 1102 - 2nd Floor
Denver, CO 80202

Phone: (720) 913-8485
TTY: 720-913-8475
Fax: 720-913-8470

Denver 311 Help Center
Call 3-1-1
Outside Denver Call (720)913-1311
Emergencies: 911 
TTY Service: 720-913-8479