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The City of Denver recently implemented a security enhancement to better protect our online payment processing system.  As a result of this enhancement, we are no longer able to accept payments from non-current browsers. If you are using an older browser version, please upgrade your browser to the most current version so that you can access the online payment service.


Find the error message your employee is receiving in the list below for instructions on how to resolve the problem.

You must report the employee's badge number found on the back of your city or Kronos badge to

Email to grant the employee access to this timeclock. Include in the request:

  • The timeclock location
  • Employee name and employee ID number

Employees with missing or damaged badges must obtain a replacement. The procedure for replacement is different for each type of badge: