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QUICK REFERENCE GUIDES

Help! I can't log in!

If you receive the error message:

An incorrect user name or password was entered. Please try again.

Check that:

  1. You are using only lower case letters in your user name
  2. You are entering your password with upper and lower case, depending on how you have set up your password

If you still cannot log on, please contact the Controller's Office, Payroll Division. In the email include that you are getting a password error when logging in. Do not send your password but please include the user name you are attempting to use.

If you receive an error message about JAVA when you attempt to log in:

Contact your department or agency's Technology Services, include in the email or phone call that you had a JAVA error when running Kronos. If you are do not know how to contact your agency's Technology Services, please contact Help.Desk@denvergov.org or call 720 337-HELP.

If you receive an administration error when you attempt to log in to Kronos:

Email PayrollDivision@denvergov.org. Include in the email that you are receiving an administration error when attempting to log in to Kronos.

 

CONTACT US
 

 

Controller's Office, Payroll Division

payrolldivision@denvergov.org

720-913-5186 phone

720-913-5249 fax