What is this survey about?
Why does the City do an employee survey?
Why should I complete the survey?
Will my responses be anonymous?
What will be done with these results?
How long will the survey take?
Where and when can I see the results?
Q: What is this survey about?
A: The survey asks questions in several different areas including work group and supervisory relationships, training and career development opportunities, work climate, and about the leadership in your agency or department. The survey is intended to:
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Collect relevant data that will drive City initiatives, projects and improvement efforts.
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Provide results to City leadership to help make key policy decisions aligned with workforce planning and organizational development plans.
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Provide information to agencies/department and City leadership for improving operational efficiencies and assist with strategic planning efforts.
Q: Why does the City do an employee survey?
A: There are many benefits to doing an employee survey:
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The survey is a method to obtain employee feedback to improve the work environment, employee retention, and the overall performance of each department.
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The survey allows employees to respond honestly to all of the questions and leave feedback that may have otherwise been withheld. Employees can disclose sensitive information in a confidential manner. Management and executives can then use the employee responses to identify problems that may have previously been hidden from them to make improvements.
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The survey provides a method to monitor and measure the effectiveness of City and management communication.
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The survey allows work environment problems to be identified in a measured and controlled manner.
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Employees can give recommendations on how existing processes or procedures can be improved for increased productivity.
Q: Why should I complete the survey?
A: Your feedback helps create a better work environment and further moves the City in the direction of making it a better place to work and therefore, better serve our citizens.
Q: Will my responses be anonymous?
A: Absolutely. We are only interested in the overall pattern of responses and have partnered with a 3rd party to launch the survey making it impossible to identify computer IP addresses. Because the survey tool will NOT remember IP addresses, you must complete the survey in one sitting.
Q: What will be done with these results?
A: Agencies may use the data to identify opportunities and areas for improvement. CSA will provide resources to department heads to help design strategies to address issues identified within the DES results.
Q: How long will the survey take?
A: The Citywide portion of the survey will take approximately 15-20 minutes to complete. Additional time will be needed for agency specific questions.
Q: Where and when can I see the results?
A: Citywide results will be available on DOT in April of 2011.