Third Party Review

In November 2007, the Denver Department of Human Services (DDHS) requested a third party review of its policies, protocols, and practices related to investigating and intervening in possible incidents of child abuse and neglect. The review was conducted by two organizations with expertise in child welfare policy and practice.
The Child Welfare League of America (CWLA) is a national organization that specializes in best child welfare practices. The Annie E. Casey Foundation (AECF) is the largest foundation devoted to disadvantaged children and families. The Colorado Department of Human Services (CDHS) also reviewed the report for consistency with current state policy and attended many of the review meetings.

The Review Report is composed of six documents:

Executive Summary (PDF)

Third Party Review Report (PDF)

DDHS Workplan and Response (PDF)

Appendix A – Assessment Closure Policy and Checklist (PDF)

Appendix B – Voluntary or D&N Filing for Ongoing Services and Decision Tree (PDF)

Appendix C – Child Protection Division Director Job Announcement (PDF)
While DDHS has aggressively engaged in enhancing child welfare practice for a number of years, DDHS also takes seriously the key areas and recommendations made by the review team and set a deadline to implement every recommendation contained in the Report by November 30, 2008.
The following documents provide details of the department's response to the third party review, through updates, as well as the final progress report and the department's response.

DDHS Third Party Review Response, July 22, 2008 Update (PDF)

DDHS Third Party Review Response, September 9, 2008 Update (PDF)

DDHS Third Party Review Response, May 1, 2009 Update (PDF)

Progress Report on the DDHS Third Party Review, November 23, 2009 (PDF)



Child Abuse Hotline

Statewide: 1-844-4-CO-Kids (264-5437)

Denver: 720-944-3000

Report suspected child abuse and neglect

Useful Phone Numbers

Child Abuse Hotline
Statewide: 1-844-CO-4-Kids (264-5437)
or in Denver: 720-944-3000
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