Family Crisis Center

The Family Crisis Center provides a range of services and settings that offer hope and opportunity for children and their families.

Residential Care for Boys & Girls
Our residential programs serve boys and girls from age 10 through age 18 by providing:

  • Temporary shelter while children/youth are awaiting a more permanent placement setting;
  • Assessment of the therapeutic needs of the child and family;
  • Therapeutic services to the child and family.


We use a “systems” approach which emphasizes working with the child’s family and environment. In order to ensure continuity of care, therapy services that begin with us can be continued as the child transitions home or to the next placement. Other services available include psychiatric services, drug and alcohol abuse treatment services, and recreational and other enrichment programs. Several hundred children are placed at the Family Crisis Center every year.

Medical Clinic
In a partnership with Denver Health, the Family Crisis Center has medical personnel on staff, including a doctor who trained at the Kempe Center for Prevention of Child Abuse to be an expert in child abuse and neglect issues, as well as a nurse practitioner and a nurse. Our clinic serves all youth who are entering out-of-home care and those who are placed in our residential programs. The clinic has state-of-the-art equipment and facilities for diagnosis and treatment of trauma and abuse, as well as for general medical conditions.

Specialized Interviewing Facilities
We use these facilities to interview families when their children are suspected of being abused or neglected. The rooms allow observation and recording of the interview processes. Staff has specialized training in child interviewing techniques and works closely with staff from the Denver Police Department and the Children’s Advocacy Center.

Support for “Team Decision Making”
When a child is in need of out-of-home placement, or while in such a placement, staff from Denver Human Services work with the child, his or her family, people in their support system (such as clergy members), and other involved parties (such as therapists), to work on making decisions together regarding the best interests of the child.

Family Crisis Center Values

  • Providing quality, outcome-oriented treatment through therapeutic, educational, recreational, milieu, and medical services for the youth in our program and their families;
  • Developing, promoting, and maintaining a sense of community through healthy relationships between staff, youth, and families;
  • Respecting and valuing of the importance of all kinds of families and relationships in a youth’s life;
  • Enhancing existing and creating new relationships a youth has within the community;
  • Creating and maintaining a family-friendly environment in which families of all cultures and beliefs feel welcomed;
  • Providing a safe and therapeutic environment where youth are encouraged to express their individuality in healthy ways;
  • Using a multidisciplinary team approach for providing services;
  • Maintaining a diverse, well trained, and compassionate team of staff who are dedicated to the service and success of our client and their families;
  • Being proactive, responsive, and respectful to the community of which we are a part and to the professionals with whom we work.

Child Abuse Hotline

Report suspected child abuse and neglect

Statewide: 1-844-4-CO-Kids (264-5437)

Denver: 720-944-3000

Useful Phone Numbers

Child Abuse Hotline
Statewide: 1-844-CO-4-Kids (264-5437)
or in Denver: 720-944-3000
Adult Protection Hotline
DHS Customer Service

Colorado Relay/TDD

Child Support Services

Foster Care

GIVE Denver
720-944-GIVE (4483)

Denver City & County Information