FOR IMMEDIATE RELEASE:
Monday, July 18, 2005CONTACT:
Lindy Eichenbaum Lent
Kelly Brough to Join the Mayor's Office
CSA Director to be Deputy Chief of Staff for Accountability & Reform
(DENVER) Mayor John Hickenlooper and Acting Chief of Staff Cole Finegan announced Monday that Kelly Brough, the current director of human resources for the City and County of Denver’s Career Service Authority, will be appointed as a deputy chief of staff in charge of the Office of Accountability and Reform. In this role, Brough will focus on operations review, the implementation of the 3-1-1 customer service system, and personnel system reforms.
“Kelly has proved to be instrumental in our efforts to reform and improve the career service system,” Hickenlooper said. “She is an effective problem-solver and will be vital to our continuing work to make City government more customer-friendly.”
As director of human resources for Denver’s Career Service Authority, Brough established a framework to transition the City’s human resources staff to a culture based on service delivery and focused on outcomes. She led the development of a compensation philosophy and long-term strategy, shifting over 8,600 City employees to a full pay-for-performance system.
Under her leadership, CSA trimmed the human resources budget by 20% while enhancing the value of services provided, developed new human resources rules to provide flexibility and better meet the operational needs of the City, and revamped the communications strategy to improve internal information flow to employees.
“We are fortunate that Kelly will add her energy and expertise to our Accountability and Reform team, Finegan said. “All of us are pleased to keep working with her in this new capacity.”
Prior to taking the helm of CSA in July 2003, Brough was campaign manager for Susan Casey’s 2003 mayoral campaign. She previously spent six years as director of training for the University of Colorado at Denver’s Center for the Improvement of Public Management and Center for Public-Private Sector Cooperation where she directed a leadership program for public officials and worked with the City and County of Denver to engage residents, neighborhoods and businesses in public policy discussions on a broad range of issues, including Denver's Comprehensive Plan, The Parks Game Plan, police reform and even parking meter rates.
She also worked for the City and County of Denver from 1989-1997, as a legislative analyst for City Council and as a personnel analyst for CSA. In these capacities, she served as a member of the City’s negotiating team with employee groups, prepared budget and position papers, and oversaw the administration of the performance evaluation system.
Brough received her bachelor’s degree in sociology and criminal justice from Montana State University and her Masters of Business Administration from the University of Colorado at Denver. She has participated in subsequent leadership programs at Harvard University’s John F. Kennedy School of Government and, in 2001, received a German Marshall Memorial Fellowship to study local public policy in Europe.
Brough will begin her new role on August 4, 2005. According to CSA Board Co-Chair Ashley Kilroy, current CSA Division Director Jim Nimmer will serve as acting director of human resources for CSA while a broader search is conducted.
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