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2013 Impact Statements
2013 Rapid Improvement EventsFebruary 2013 BMO Position JustificationDHS Hotline Screen Out
March 2013DHS Modifying A Child Support OrderDHS Standardize InterviewDIA Backfilling a VacancyOED Contract Awards Phase IOHR OnboardingDHS Monthly ContactsDHS Red TeamApril 2013DHS After Hours Diligent SearchDHS CCAP IntakeDHS Intake to EnforcementDMV Hi to ByeOED Contract Awards Phase IIOED GED AttainmentMay 2013OED Case File ReviewDHS Case TransferJune 2013DSD Vehicle Release to IndividualDHS CMC Standard WorkDHS Court ReportJuly 2013ACC ACO Citation Process FCC Order InOED Workforce Center Access PointsDHS Pend Verification TimeAugust 2013DED On-boarding Election JudgesDIA Contract Process - 90 Day Forecast to RFP IssuanceDOF Accounts Payable Invoice FlowOED Insurance Requirements
September 2013PW - Solid Waste Mangement - Dumpster ServiceDSD Vehicle Intake
2012 Case Studies - Integrated Criminal JusticeUnified Summons & Complaint: Streamline Issuing Tickets & Data ExchangeIdentification & Intake Process: Streamline Positive Identification Process2012 Case Studies & Lean Rapid Improvement Events - Excise and LicenseExcise & Licenses and 9112012 Case Studies & Lean Rapid Improvement Events - Department of Human ServicesContracts MonitoringYouth and Community DivisionFraud Investigations UnitGrant MonitoringImmediate Response ProcessIVE Help Desk TicketsMailrooms Scanning ProcessRevenue Generation UnitImprove the TANF to CCAP Referal ProcessImprove Travel Request Approval ProcessChild Study ProcessYouth Services & Vital Documents CollectionImprove Denver Human Services’ Health Passport ProcessImprove the Grants Initiation Process
Are you new to the concept of Lean? To get started, download our Glossary of Lean Terms.
The Mayor’s Office and city leaders have created the Peak Academy to train colleagues on the principles of “Lean”. Through Peak Academy, city staff learn techniques and strategies for implementing Peak Performance throughout their department, taking personal investment in the City's continuous improvement initiatives.
To learn more about Peak Academy, view What is the Peak Academy and how do I get in Involved?
View our up-to-date calendar for all Peak Academy training classes &events.