What's New

Archive Search: Search

Mar 18 2014 (321 reads)

Allowing Authenticity: Thoughts on the Peak Academy       

Mar 13 2014 (574 reads)
Anthony Maestas, DIA, identified savings through unused paint being disposed of unnecessarily at the end of shifts. The paint can be reclaimed by fully cleaning the pipelines, which will lead to annual savings.
Mar 06 2014 (294 reads)

Ultimately, what we care about is outcomes—not only how many police patrols are conducted, or how much professional development a teacher gets every year (these are outputs) but whether these outputs are reducing crime and improving student achievement.

Page 1

Get Started with Peak Academy

Learn the principles of Lean, and the techniques & strategies for implementing Peak Performance.

On Day One, Mayor Hancock launched his Peak Performance effort to support his administration's priorities of kids, jobs and safety net for the less fortunate. Instead of outside experts telling city workers how to do their jobs better, the Peak Performance approach invests in Denver's employees by giving them the tools to solve city problems. Through the Peak Performance initiative, city employees have identified inefficiencies and embraced a new culture of  innovation and improvement to eliminate inadequacies and provide the best service possible. Thanks to these employees’ efforts, the City of Denver will save $10 million annually by working to make each and every department operate at Peak Performance.

Our Focus


Performance Reviews, Plans & Budgets

See a glimpse of our city agency performance reviews plans and budgets.

Customer Experience Improvement

A key component of the city’s customer experience priorities is to ensure that the
city is serving the public effectively by streamlining service delivery through customer experience improvement.