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Jul 03 2013 (206 reads)

Nearly two years ago, our Executive Management team here at Denver Human Services (DHS) was invited to Denver Health to observe a Rapid Improvement Event (RIE) read out. We were incredibly impressed with the creativity and thoroughness the team had put into the improvements they were making . In fact we were so impressed, we decided to go back for more. 


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On Day One, Mayor Hancock launched his Peak Performance effort to support his administration's priorities of kids, jobs and safety net for the less fortunate. Instead of outside experts telling city workers how to do their jobs better, the Peak Performance approach invests in Denver's employees by giving them the tools to solve city problems. Through the Peak Performance initiative, city employees have identified inefficiencies and embraced a new culture of  innovation and improvement to eliminate inadequacies and provide the best service possible. Thanks to these employees’ efforts, the City of Denver will save $10 million annually by working to make each and every department operate at Peak Performance.

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