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Aug 14 2013 (160 reads)

From handing families $50 to start college savings plans to creating open platforms for citizen participation, here are the best examples of innovation worth spreading that are coming from local government.

Aug 06 2013 (0 reads)
Enhancing Social Infrastructure Through Partnership
Social Infrastructure is the infrastructure of facilities, service and networks that help individuals, families, groups and communities meet their social needs. The infrastructure itself is intangible and somewhat difficult to universally define, but the effect it has on a community is clear. One area of a Social Infrastructure that drives the success of a community is the awareness and understanding of opportunity.

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On Day One, Mayor Hancock launched his Peak Performance effort to support his administration's priorities of kids, jobs and safety net for the less fortunate. Instead of outside experts telling city workers how to do their jobs better, the Peak Performance approach invests in Denver's employees by giving them the tools to solve city problems. Through the Peak Performance initiative, city employees have identified inefficiencies and embraced a new culture of  innovation and improvement to eliminate inadequacies and provide the best service possible. Thanks to these employees’ efforts, the City of Denver will save $10 million annually by working to make each and every department operate at Peak Performance.

Our Focus

 

Performance Reviews, Plans & Budgets

See a glimpse of our city agency performance reviews plans and budgets.


Customer Experience Improvement

A key component of the city’s customer experience priorities is to ensure that the
city is serving the public effectively by streamlining service delivery through customer experience improvement.


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