In addition to TDD and TTY services, deaf and hard of hearing residents can now text or email Denver 911 to report emergency and non-emergency situations occurring in Denver and around the metro area.
Text Message: (303) 513-6909
Be sure to text or email the following information:
- Address or intersection of where help is needed
- Information about exactly what his going on
- Answer all questions about injuries, suspects and other information as requested by 911
- Be sure to stay online until someone has responded if possible
The TDD is an electronic device for text communication with the deaf. The device uses a series of tones which allow users to communicate via a keyboard and telephone interface at 911. The deaf and hard of hearing community is encouraged to maintain a TDD machine to access 911 when a text pager or email is unavailable.
Denver's 911 operators are trained on the use of the TDD and check all 911 hang-ups and “silent” phone calls or “open lines” using both voice and TDD commands to verify if a member of the deaf or hard of hearing community is on the line.