My Timecard

Your timecard is a legal document where any falsification or misrepresentation of time and attendance information is timecard fraud. Every employee must track his/her hours worked and/or exception hours following the Fiscal Accountability Rule 10.13 - Time and Attendance, the procedure, and any coordinating agency/department procedures.

  • Equipment Differential
    Equipment differential is outlined in Career Service Rule 9, Pay Administration. Here you will find the processing guide, specifications guide, and more.
  • Holidays
    The City recognizes ten holidays per year. Visit this page to learn how your time is tracked during a holiday week.
  • Mileage Reimbursement
    Mileage reimbursement is outlined in Fiscal Accountability Rule 10. Here you will find the mileage rate, how to get authorization for driving your personal vehicle for City use, the bi-weekly summary form and more.
  • New Employee Help
    Guides for new employees and supervisors to help them manage their timecards.
  • Quick References
    Find the same great quick references that you find in Kronos under My Links here! 
  • Telephone Time Entry
    Describes telephone time entry (TTE) and how to obtain authorization to use the TTE system. 
  • Time & Attendance Change Form 
    There are some changes in Kronos that have to be entered by our trained Payroll associates. These changes include: permanent schedule changes, some pay code adjustments, changes to items in purple, etc.  
  • Timeclock & Badge Help
    Badge troubleshooting to assist employees who use the Kronos 4500 Terminals.

HELP ~ I can't log on!

I receive the error message: An incorrect user name or password was entered. Please try again.

If you have tried again and it still does not work, please check that:

  1. You are using only lower case letters in your user name
  2. You are entering your password with upper and lower case, depending on how you have set up your password
If you still cannot log on, please contact the Controller's Office, Payroll Division. In the email include that you are getting a password error when logging in. Do not send your password but please include the user name you are attempting to use.
 
I receive an error message about JAVA when I attempt to log in.
 
Please contact your agency's Technology Services, include in the email or phone call that you had a JAVA error when running Kronos. If you are do not know how to contact your agency's Technology Services, please contact TSHelp.Desk@denvergov.org or call 720 337-HELP.
 
I receive an administration error when I attempt to log in to Kronos.
 
Please email PayrollDivision@denvergov.org. Please include in the email that you are receiving an administration error when attempting to log in to Kronos.

Rounding Rule

For pay purposes, your beginning "in" and ending "out" punches are rounding to the nearest 15-minute mark; while the actual in/out times appear on your timecard. Speak with your supervisor regarding your department/agency attendance policy.


Punches that occur mid-shift for unpaid meal breaks round based on the total minutes taken for the unpaid time. In example, if you take a lunch break between 23 and 37 minutes, your break will round to a 30 minute break.

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