Contest a Parking Ticket

Parking Tickets cannot be contested on the grounds that the registered owner is unable to pay, or on the grounds that you believe that the parking regulation in question is unfair. If you wish to contest your citation you may either:

  1. Download, complete and return the Complaint and Investigation Form to the Parking Violations Bureau. You will receive a response via US Mail.
  2. Appear before the Parking Magistrate. (Note: you must be the vehicle owner or operator and provide photo identification when setting the matter for court or disputing a parking ticket in person at the parking magistrate’s office.) Hours: 8am to 4:30pm, Monday through Friday, closed on City recognized Holidays and Mandatory Furlough Days.
For more information on contesting your ticket, call the Parking Violations Bureau hotline at 1-866-280-9988 or email the Parking Violations Bureau at 

denver.pvb.gr-sls@xerox.com

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Parking Magistrate's Office

How to Contest a Parking Ticket

Reporting Faded, Illegible, or Missing Signs

If a sign is faded, illegible, or missing and you received a parking citation, please let us know! Send a letter of explanation, along with any pertinent documentation such as drawings or pictures to the PVB.

Parking Violations Bureau
P.O. Box 46500
Denver, Colorado 80201-6500

Once we receive your document, a field investigator will review the signage. You will then be notified by mail of the results.

Overdue Notices

If you receive an overdue payment notice for a citation, which you do not believe was issued to your vehicle, you should contest the notice by calling the Parking Violations Bureau at 1-866-280-9988 between 8:00 AM and 5:00 PM excluding holidays. A Customer Service Representative will be able to review your ticket information and determine whether or not there has been an error. You can also email the Parking Violations Bureau.

I received a citation because the parking meter was broken / the sign was obscured.

Please send a letter of explanation, along with any pertinent documentation, such as drawings or pictures to the PVB.

Parking Violations Bureau
P.O. Box 46500
Denver, Colorado 80201-6500

 

Once we receive your document, a field investigator will examine the meter or review the signage and, if needed initiate repairs. You will receive a letter outlining our findings, and whether or not the citation is still valid.

 

I'm receiving tickets for a car I sold.

When a vehicle is sold in the State of Colorado, the license plates remain with the owner and must be removed or canceled. To be released from responsibility for the ticket you must provide both proof of plate cancellation AND proof of vehicle sale.

One of the following documents is required for proof of cancellation:

  • A vehicle motor card from the county DMV.
  • Copy of your registration stamped "plate canceled" or coded "R05Y".
  • Copy of DMV printout, showing new owner.
  • A letter on DMV letterhead that is signed by a DMV official stating that your plates have been canceled.

For proof of sale or disposal a copy of the bill of sale AND a copy of any of the following documents is required:

  • Title transfer paperwork
  • DMV printout showing new owner
  • Insurance cancellation paperwork
  • Trade-in agreement (if your vehicle was traded to a dealer)
  • Towing/Salvage company paperwork
  • Divorce decree
  • Paperwork that shows vehicle was donated
  • Bank/Finance company papers showing vehicle was repossessed.
  • A notarized bill of sale.

Any documentation must clearly indicate the date of the sale, transfer, or disposal. You will receive a letter outlining our findings, and whether or not the citation is still valid.

If the required documents have been lost or destroyed you may appear before the Parking Magistrate.

 

My Vehicle was missing or stolen when the citation was issued.

You may challenge citations issued while your vehicle is missing if the citations were issued after the vehicle was reported stolen, and before it is recovered. Please send a copy of the citation, a brief letter of explanation, and a copy of the police department stolen vehicle report to the PVB.

Parking Violations Bureau
P.O. Box 46500
Denver, Colorado 80201-6500

 

The police report must include the date and time the incident occurred, recovery date and police officer's signature. If the stolen vehicle report does not indicate the recovery date, you must also submit a copy of the impound lot release slip which indicates the vehicle release date. If your vehicle has not been recovered, you must obtain a letter from your insurance company indicating that a claim to cancel your insurance has been submitted. Also submit a letter on DMV letterhead that is signed by a DMV official stating that your plates have been canceled. You will receive a letter outlining our findings, and whether or not the citation is still valid.

If you don't have a copy of the police report because you live outside the Denver metropolitan area please include any other pertinent documentation with your letter.

If the required documents have been lost or destroyed you may appear before the Parking Magistrate.

 

The registered owner is deceased.

If you receive a notice of citation for a vehicle registered to someone who is deceased, please send a copy of the notice, a brief letter of explanation and a copy of the death certificate and vehicle registration or title to the PVB. You will receive a letter outlining our findings, and whether or not the citation is still valid.

Parking Violations Bureau
P.O. Box 46500
Denver, Colorado 80201-6500

 

If the citation was issued before the date of death the citation will be suspended. If the citation was issued after the date of death, the citation is valid and must be paid by the driver or new registered owner.

 

I received a notice of citation, but I wasn't at the location listed on the citation.

Please send a copy of the citation notice, a copy of your vehicle registration and a brief letter of explanation to the PVB. You will receive a letter outlining our findings, and whether or not the citation is still valid.

Parking Violations Bureau
P.O. Box 46500
Denver, Colorado 80201-6500

 

If there has been an obvious error the citation will be suspended. If we can't find an error on the citation you can still appear before the Parking Magistrate to contest the citation.

 

Someone else was driving my vehicle when it was cited. I do not have a copy of the citation.

Please contact the Parking Violations Bureau Hotline during normal business hours at 1-866-280-9988 and we will send a copy of the citation for your inspection. You can also email the Parking Violations Bureau at denver.pvb.gr-sls@acs-inc.com. You have the right to appear before the Parking Magistrate to contest the citation.

 

I received a citation for parking in a handicap zone even though I'm disabled.

There are a few reasons you might have gotten a ticket.
  1. Expired tag?
    Colorado handicap hangtags are valid for three years (the expiration month and year appear at the bottom of the hangtag below the wheel chair symbol).
  2. Too long in the space?
    With a handicap hangtag, you may park free of charge in a metered space (or multi-space section controlled by a parking meter) for the time period allowed by that parking meter or for four (4) consecutive hours, whichever is greater.
  3. Hangtag not displayed properly?
    City ordinance requires your hangtag to be displayed on the rear view mirror.
If you believe you were ticketed in error, please mail in a photocopy of the front of your handicap hangtag and ownership registration form, along with a brief letter of explanation to the PVB. If you were using your hangtag in someone else's car, please mention it in the letter.
Parking Violations Bureau
P.O. Box 46500
Denver, Colorado 80201-6500

To avoid a penalty, your correspondence must be received within 20 calendar days of the issue date of your ticket. Possession of a handicap hangtag does not exempt you from compliance with other parking regulations. If you were cited for a violation other than meter or overtime parking, your ticket is valid and payment is due.

If the violation code checked on the citation is "19" handicap pkg. only, you will have to contact the Parking Magistrate. Note: Please bring your handicap hang-tag registration with you to the Parking Magistrate's Office.

Note: Disabled Veterans ("DV" Plates) do not automatically have handicap privileges.

 

I received a citation for having an expired license plate. I received the month and year stickers but I lost them, or haven't had a chance to put them on my plates.

The State of Colorado allows for a one month grace period for renewing registrations. The grace period ends the last day of the month following the month of expiration. (Example:If your registration expires in April, your grace period ends the last business day of May.) If you have not renewed your license plate within this time frame, your ticket is valid. The front and rear plates must be permanently affixed along with current month and year tabs on the rear plate. If you registered your vehicle but failed to properly display the month and year tabs, your ticket is valid.

Parking Violations Bureau
P.O. Box 46500
Denver, Colorado 80201-6500

 

You may also appear before the Parking Magistrate to contest the citation.

 

I received a citation for improperly displaying my license plates.

You received this citation for having no front plate, a broken plate, displaying your plate in the vehicle window, etc. You have the right to appear before the Parking Magistrate to contest the citation.

 

I am receiving citations for a plate that has been stolen or lost.

Please write a letter of explanation and provide a copy of either a proof of cancellation receipt from the DMV, or proof of obtaining replacement plates (old and new vehicle registrations). You may also send a copy of the police department theft report and a proof of cancellation receipt. Send this information to the PVB.

Parking Violations Bureau
P.O. Box 46500
Denver, Colorado 80201-6500

 

We will compare the vehicle identification number (VIN #) and vehicle description on the citation with those registered to the plates. We will release your responsibility for any citations where the VIN # and vehicle description do not match those on record. If they do match, the citations are valid and payment is due.

 

I received a citation marked violation code 9 - private property.

I paid to park in the lot. A private property ticket was issued based upon a complaint by a private property owner or parking lot manager. Their phone number and signature should appear in the comment area of the ticket. The Parking Violations Bureau will investigate and respond to your inquiry if you provide a letter of explanation from the owner or manager acknowledging that the complaint was made in error. The letter from the private property owner or manager must be signed and submitted on company letterhead. Please send this documentation to:

Parking Violations Bureau
P.O. Box 46500
Denver, Colorado 80201-6500

 

If you cannot contact the private property owner due to a missing signature and/or phone number, please contact the Parking Magistrate.

 

I have declared bankruptcy.

Under Federal Bankruptcy Statue 11 U.S., CA. Section, 523 - Bankruptcy does not discharge any individual from payment of parking tickets.

 

I moved my car before the street sweeper came by.

If you were parked on the street anytime during the posted street sweeping hours, the citation is valid. You have the right to present your case to the Parking Magistrate.

I received a citation while my vehicle was disabled/broken down.

Please be aware that you are not allowed to store abandoned vehicles on the street. You are given one day to remove a non-functional vehicle from the street. To contest the citation send copies of any documentation related to the breakdown, such as a copy of a repair bill or tow bill, along with a copy of the citation and a brief letter of explanation to the PVB.

Parking Violations Bureau
P.O. Box 46500
Denver, Colorado 80201-6500
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