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Denver 311 provides residents with an effortless, accessible way to navigate city services. Our contact center staff demonstrate unparalleled customer service values, are leaders in innovative problem-solving, and deliver an unprecedented commitment to assist.
Access 311 and City Services Directly
Want fast access to 311 and services in the City and County of Denver? You can report an issue online or visit our service directory to find the help you need! Get started by visiting the links below:
City Services Report an Issue
Information Submitted to 311
During a session with Denver’s online customer portal a user may affirmatively submit information to the City and County of Denver by, among other means, reporting a problem or asking a question, filling in and submitting online forms, emailing a 311 contact center agent, or electing to personalize denvergov.org and use it as a customized portal. The city encourages users of its mobile web application, website, and other digital applications to only provide information that is required or requested, and to avoid including unneeded, personally identifiable information (PII), such as social security numbers.