Contact Us

Location and Phone Number

1241 W. Bayaud Ave.
Denver, CO  80223 (View Map)

Officer Dispatch: 720-913-2080
All Other Inquiries: 3-1-1 or 720-913-1311

When to contact dispatch:

  • Report animal cruelty or neglect
  • Report an animal attack or bite
  • Report an aggressive animal
  • Report a stray animal
  • Report an injured stray or wild animal
  • Report other violations of Denver Municipal Code
  • Always call 9-1-1 if there is an (active) life-threatening emergency


When to contact 3-1-1 or submit an online request:

  • Report a barking dog (barking dog complaints cannot be submitted through dispatch)
  • Request leash law enforcement in Denver Parks
  • Ask questions about adoptable pets
  • Ask questions about retrieving your pet from our shelter
  • Ask questions about purchasing a dog license or other city permit



Hours of Operation


  • Monday – Friday | 11 a.m-6:30 p.m.
  • Saturday & Sunday | 11 a.m-4:30 p.m.

Adoption visitations must start at least an hour before closing. You can view animals until closing time.

Lost and Found

  • Monday – Friday | 11 a.m-6:30 p.m.
  • Saturday & Sunday | 11 a.m-4:30 p.m

Owner redemption and owner surrender paperwork must be started 30 minutes prior to closing. Self-service night drop-off kennels are available after hours. The night drop-off has a dedicated entrance, located to the left of our “Lost and Found” doors.

Field Services (investigations, enforcement, strays, etc.)

Contact dispatch 24/7 at 720-913-2080

Animal Protection Officers are dispatched through Denver Police/Denver 911.


General response hours:

Monday – Friday: 7:00 a.m.-9:00 p.m.

Saturday and Sunday: 8:30 a.m.-7:00 p.m.

Outside of these hours, on-call officers are available for emergency situations. Dispatch will determine whether to page an on-call Animal Protection Officer and/or send Denver Police, or hold the call until business hours.


The Denver Animal Shelter follows the City and County of Denver's closure schedule. Find scheduled holiday closures by visiting the city's Event - Holiday Closures page.

CORA Requests

The City and County of Denver is committed to making city government open, accountable, and accessible to the public. The City’s approach to the Colorado Open Records Act (CORA) is an important part of its pledge to transparency to build trust with our residents. These guidelines help City agencies and departments provide the public with efficient access to documents and records pursuant to the Colorado Revised Statutes, C.R.S. §24-72-205(6). Learn more about CORA.

Please use the form below to submit your CORA request.

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