The Audit Services Division follows up on all recommendations an audited agency agreed with to determine whether city agencies sufficiently addressed our audit findings and mitigated the risks our audits identified. We communicate our follow-up activities in formal reports published online, specifying whether and how each recommendation was implemented or why an agency did not implement an agreed-upon recommendation. The city’s implementation of our recommendations is one way we measure the impact of our audit work.
Workday Post Implementation Assessment
Follow-up: January 2021(PDF, 1MB)
Original Audit: December 2019(PDF, 4MB)
Contract Procurement Practices
Follow-up: January 2021(PDF, 2MB)
Original Audit: June 2019(PDF, 3MB)
Preserving Affordable Housing
Follow-up: January 2021(PDF, 2MB)
Original Audit: August 2019(PDF, 16MB)
Property Tax Assessment Processes
Follow-up: February 2021(PDF, 2MB)
Original Audit: October 2019(PDF, 4MB)
Interstate Highway Construction Contract Examination
Follow-up: April 2021(PDF, 1MB)
Original Audit: November 2019(PDF, 2MB)
Westin Hotel Revenue
Follow-up: April 2021(PDF, 636KB)
Original Audit: February 2019(PDF, 13MB)
Airport Improvement Grants
Follow-up: May 2021(PDF, 1MB)
Original Audit: September 2019(PDF, 5MB)
County Courts IT General Controls
Follow-up: June 2021(PDF, 727KB)
Original Audit: August 2018(PDF, 1MB)
Denver International Airport Cybersecurity Operations
Follow-up: June 2021(PDF, 673KB)
Original Audit: September 2019(PDF, 5MB)
High Intensity Drug Trafficking Areas Grant
Follow-up: July 2021(PDF, 1MB)
Original Audit: March 2020(PDF, 4MB)
Prevailing Wage Rate Determination Process
Follow-up: August 2021(PDF, 913KB)
Original Audit: September 2020(PDF, 2MB)
Denver Public Trustee
Follow-up: August 2021(PDF, 4MB)
Original Audit: (PDF, 10MB)March 2019(PDF, 10MB)
Hensel Phelps Construction Contract
Follow-up: September 2021(PDF, 932KB)
Original Audit: September 2020(PDF, 3MB)
Employment Services Cluster Grants
Follow-up: September 2021(PDF, 4MB)
Original Audit: August 2020(PDF, 2MB)
Edward Byrne Memorial Justice Assistance Grant
Follow-up: October 2021(PDF, 736KB)
Original Audit: August 2020(PDF, 4MB)
Minority/Women and/or Disadvantaged Business Program
Follow-up: November 2021(PDF, 1MB)
Original Audit: June 2020(PDF, 2MB)
Open Records Request Process
Follow-up: November 2021(PDF, 1MB)
Original Audit: May 2020(PDF, 3MB)
City Real Estate Portfolio Practices
Follow-up: November 2021(PDF, 1MB)
Original Audit: May 2020(PDF, 3MB)
Marijuana Taxation
Follow-up: November 2021(PDF, 3MB)
Original Audit: April 2020(PDF, 3MB)
Library Financial Processes
Follow-up: November 2021(PDF, 955KB)
Original Audit: June 2020(PDF, 3MB)
Public Works Asset Management Software Applications
Follow-up: November 2021(PDF, 1MB)
Original Audit: January 2020(PDF, 3MB)
Denver Employee Retirement Plan Actuarial Valuation
Follow-up: December 2021(PDF, 727KB)
Original Audit: November 2019(PDF, 3MB)
Ethics
Follow-up: December 2021(PDF, 851KB)
Original Audit: February 2020(PDF, 3MB)
Accounts Receivable – Denver International Airport
Follow-up: December 2021(PDF, 1MB)
Original Audit: September 2019(PDF, 9MB)
AUDIT IMPACTS
Our audit recommendations are intended to help city agencies better serve the people of Denver. Auditor O’Brien was disappointed with the lack of follow-through from certain city agencies in 2021. Some agencies took excellent steps to completely implement our audit recommendations. Others took little action at all.
When city managers take our findings seriously, we all benefit from the improvements. We completed 24 follow- ups in 2021 of reports issued since 2018. Out of the 283 recommendations, only 41% or 117 recommendations were fully implemented. Agencies partially implemented 16% or 44 of our recommendations and did not implement 34% or 97 of our recommendations. Agencies previously disagreed with 9% or 25 of the recommendations from these reports
Some work was out of city leaders’ control because of the pandemic. Limited resources and staff shortages citywide slowed some implementations beyond the agencies’ expected dates for completion. However, these hardships cannot account for all the not-implemented recommendations.
For example, out of 23 recommendations, the city only fully implemented six from our audit of the Minority/ Women and/or Disadvantaged Business Program. We still have concerns about how the city monitors contractors’ and subcontractors’ compliance with participation goals. The city needs to ensure consistent enforcement of inclusion goals on city projects so businesses owned by women and people of color can have improved opportunities with the City and County of Denver.
And the city implemented only one of 10 recommendations from our audit of the city’s real estate portfolio practices. The changes in how and where city staff work because of the pandemic are good examples of why city management must act on these recommendations.
The city needs a complete picture of all city property — including city-owned property, leased property, vacant land, and parks. However, by the end of 2021, the city’s real estate portfolio remained incomplete.
When our recommendations are implemented, it can improve how the city uses its limited resources, it can mean better services for the public, and it can support better equity and accessibility in city programs.
We identified several examples of improvements in how city agencies manage grants — which increases accountability and ensures more grant money from the state and federal government will be secured for its intended purpose.
Our audit team also found several city agencies improved how they track, assess, and monitor noncompetitive contracts and their contract procurement processes.
We conduct audits on behalf of the people of Denver. Their support and the support of city agencies help us make meaningful recommendations that result in real change and improvement.