Renew an alarm permit

CCD Business Customers: The City & County of Denver is in the process of updating its payment platform to a more modern, secure solution. Please note: if your company has debit filters in place on the bank account used to make EFT payments to the City, this Company ID will change effective December 9, 2025. The new Company ID is 9990008222. If this company ID is not updated with your bank, EFTs may be returned "Not Authorized", and payment will need to be reissued accordingly.If you have any questions about the payment process change or EFT filter adjustments, please contact us via email at Cashand.InvestmentAdministration@denvergov.org.

All Permitting Customers: The City & County of Denver charges a 2.5% service fee on eligible credit and debit card transactions to help offset the City's cost of processing these transactions. The service fee is non-refundable. This change will take effect for all ePermit online customers on December 9, 2025. There are no fees for payments online by electronic check or for in-person payments via cash, check or money order.

If you see an error message, do not try to pay again. If you don't get a receipt, do not make another payment. If you're unsure whether your payment went through, check with your bank first, then email alarms@denvergov.org with the details. No late fees will be charged while your payment is being confirmed.

Renew online

Step 1.Renew an application

Permits can be renewed up to 30 days in advance by paying the $25 renewal fee before the expiration date.

Any administrative or court fines, assessments, or fees owed to the City and County of Denver must be paid at the time of renewal and will be added to the invoice before renewing.

Search for your permit number below. Once validated, you will be taken to the payment portal to pay fees that are due.

Permits that are not within 30 days of expiration will not populate below.

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Step 2.Permit issuance

Once approved, the applicant is emailed a renewed copy of the alarm permit.

The permit holder should read "Once you have your permit" and "Alarm penalties" below and follow the requirements.

Requirement to keep contact information up to date

Email alarms@denvergov.org to notify the Department of any contact information changes. These updates must be submitted within 72 hours of the change.

Requirement to renew annually

Alarm permits are valid for one year from the date of issue. Renewal notices will be sent to the permit holder 30 days before the expiration date.

You may renew a suspended permit up to 30 days before expiration. Suspended permits will stay suspended until the new permit year begins.

Permits renewed after expiration will keep the same permit number but with a new issue and expiration date based on the date of processing.

Request cancellations by emailing alarms@denvergov.org if you change locations, move or no longer have an alarm system.

There are no refunds for any cancellation.

To update the company that monitors and maintains your alarm system, complete the alarm permit update form.

Name changes FOR INDIVIDUALS are only allowed in the following scenarios:

  1. Death of the permit holder, survivor controls property
  2. Trusts assuming control of property

Name changes FOR COMPANIES are only allowed with proof of a trade name change with the Secretary of State.

To submit a name change request, complete the alarm permit name change request form.

If you do not meet either of the requirements listed above, please request to cancel the existing permit by emailing alarms@denvergov.org and then apply for a new permit.

  • A permit holder will be fined $50 whenever a panic or hold-up alarm is activated for a false alarm.
  • Permit holders have 30 days from the date of false alarm notice to file an appeal.
  • If a location has five false alarms that are upheld on appeal, the Alarms Division notifies the Denver Police Department to put it into "general response" status. "General response" means no officers will be dispatched, but a general call will be broadcast. An officer will respond if they are in the area and available.

Hours of operation

Office hours
 8 a.m. to 4 p.m. Monday through Friday

Liquor office hours
8 a.m. to 3 p.m. Monday through Friday

Contact Department of Licensing and Consumer Protection

Department of Licensing and Consumer Protection
201 W. Colfax Ave., Dept. 206
Denver, CO 80202

If you have any questions or would like to contact us, fill out this contact form.

Complaints

If you have a complaint or concern about a business in Denver, complete the form below. We will investigate any complaint about a business license issued for the City and County of Denver.

Consumer complaint form

Stay informed

Language assistance

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please fill out this form for the Department of Licensing and Consumer Protection with three business days' notice.

Municipal Code

Denver Revised Municipal Code

Definition 42-104

Requirements 42-105

Fees 32-46.5

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