Using a credit card, you can make an online payment to the Department of Licensing and Consumer Protection for retail tobacco store citations. The citation number must be entered as it appears on the copy of your citation without the "EXL" prefix.
Payment and compliance are due within 14 days of issuance.
The City and County of Denver could seek collection of late fees, interest and any unpaid fines by any appropriate means of collection, including collection agencies.
To pay follow these steps:
Office hours 8 a.m. to 4 p.m. Monday through Thursday
8 a.m. to noon Friday
Liquor/Marijuana office hours 8 a.m. to 2 p.m. Monday through Thursday
Department of Licensing and Consumer Protection 201 W. Colfax Ave., Dept. 206 Denver, CO 80202
If you have any questions or would like to contact us, fill out this contact form.
If you have a complaint or concern about a business in Denver, complete the form below. We will investigate any complaint about a business license issued for the City and County of Denver.
Consumer complaint form
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please fill out this form for the Department of Licensing and Consumer Protection with three business days' notice.
If you have lost your physical citation document or have questions regarding a citation, please contact us at:
Department of Licensing and Consumer Protection201 W. Colfax Ave. Dept. 206 Denver, CO 80202 720-913-1311 Fill out this contact form
Office Hours8:00 a.m.- 4:00 p.m.