New retail tobacco store application

Online training videos are available for retail tobacco store applications.

Apply online

Step 1.Before you apply

  • Applications for a retail tobacco store license must show the licensed establishment will be operated at a valid Denver address. You can use Denver's address finder tool to ensure the address is valid.
  • If your address is not recognized, visit the Department of Transportation and Infrastructure website. Under the "Address Assignments" section, there is an address request form for making your address valid. The address is issued three to four days after the request has been submitted. If you have questions, please contact Department of Transportation and Infrastructure at Addressing@denvergov.org.

Step 2.Proximity Restrictions

  • Are there any proximity restrictions related to the retail tobacco store license?
    • Yes, the retail tobacco store location may not be within 1,000 feet of any school (public or private), city-owned recreation center, or city-owned pool.
      • The measurement for proximity is a straight line from the retail tobacco store's nearest portion of the building to the property line of a school, city-owned recreation center, or city-owned pool.
      • Measurements are conducted by the CBH Tobacco Program. If the retail tobacco store license application is within 1,000 feet of a school, city-owned recreation center, or a city-owned pool and cannot provide proof of tobacco sales prior to January 1, 2021, the Tobacco Program will deny the retail tobacco store license application. You will be issued a letter of denial and information on the next steps.
  • Are there any exemptions to the proximity restrictions?
    • These proximity restrictions shall not apply to any application for a retail tobacco store license submitted on or before January 1, 2021, or to an applicant who can produce to the satisfaction of the Director of the Department of Licensing and Consumer Protection documentation that the sale of tobacco products occurred at the subject location prior to January 1, 2021.
      • Proof of tobacco sales includes tax documents, sales receipts, or other documentation deemed sufficient by the director.
      • DLCP will not accept an affidavit stating that the retail tobacco store sold tobacco products prior to January 1, 2021, a zoning use permit, or a sales tax license as a valid form of proof of tobacco sales.
      • The Department of Licensing and Consumer Protection will verify tobacco proof of tobacco sales and accept the proof of sales document. You will need to upload this document to your retail tobacco store application for DLCP to verify the document.

Step 3.Zoning use permit

This license requires a zoning use permit.

A zoning use permit grants the applicant/owner of a lot, building, or structure permission for the requested use of the land. "Use" can be any activity, occupation, business, or operation in a building or on a lot/tract of land.

If you currently do not have a zone use permit, you may apply instead with a Acknowledgement of Zone Use Permit(PDF, 84KB). This will allow you to begin your application while you secure a proper zone use permit. Your license will not issue until a proper zone use permit has submitted. Applications that fail to provide a zone use permit will not issue or be eligible for a refund.

  1. Before contacting Zoning, email CPD Records to ask if there's an existing zoning use permit for your address. Allow up to 10 business days for them to respond.
  2. If they respond there isn't a zoning use permit for your address, then contact Zoning to apply for a permit. They will tell you if you're zoned for the use. Allow up to 10 business days for them to respond.

Email

cpd.permitrecords@denvergov.org

zoning.review@denvergov.org

Step 4.Watch the online training videos

Online training videos provide helpful and detailed overviews of the application process. They are on the Online Training Videos webpage. They show how to register for an account. How to complete licensed establishment and entity registration records. And how to apply for new business licenses or amendments.

Step 5.Register for a new account

Register for an account, if you haven't already, in Denver's Permitting and Licensing Center. For help, navigate to the online training videos and watch the guide for how to register for a new account.

Step 6.Gather all required documents

Make sure you have everything from the "Required documents" section below.

Important notes to keep in mind about your documents:

  • All materials must be digital files saved as a .pdf or .jpg. Do not include any other file types. The Department of Licensing and Consumer Protection cannot accept other file types.
  • Use numbers or letters but not characters such as symbols (/ ? < > \ : * | “ ^) or spaces that could cause complications.
    • For example:
      • Good file name: drivers-license-name-2022.pdf
      • Bad file name: last name/ id.pdf
  • In some cases, you might need to combine documents and upload them in a single .pdf. You can use a free, online tool to merge documents into a single file.
  • Legal documents must be signed, dated and executed. All pages of large legal documents (such as a lease) must be included in the application.
  • All materials must be legible.
  • Incomplete applications will be rejected.

Step 7.Apply in Denver's Online Permitting and Licensing Center

In Denver's Online Permitting and Licensing Center:

  • Under Business/Occupational, Short-Term and Residential Rental Licensing, click "Apply New."
  • Select the type of license you want to get and click "Continue Application."
    • Application package contains the following licenses: Residential rental property, retail tobacco store, massage business, marijuana licenses, retail food, retail food-commissary based, wholesale food and wholesale food-commissary based.
  • Read the introduction page and click "Continue."

This will begin the application process.

You can save and resume within 30 days any time during the process. After 30 days, you must start again.

Go to the Online Training Videos webpage to guide you.

After the online application is complete, you will be prompted to submit fees in the online portal. These can be paid with a bank account or a Visa, Mastercard, or Discover card.

Step 8.Pay required fees

Application fee:
$250

License fee:
$500

Step 9.City application review and next steps

The Department of Licensing and Consumer Protection tries to conduct an initial review of a complete application within seven business days. The review process might take longer if it is incomplete or requires police review (if applicable).

  • All application-related communications will be sent through email, from DLCPNotifications@denvergov.org. Do not respond to these emails as this inbox is not monitored.
  • If the application is incomplete, the applicant will receive a "notice of deficiency" email. This allows 14 days for corrections. License endorsement requests and incidents on a background check need police review.
  • All applications will be closed if they are not completed within 12 months.

Step 10.License issuance

Once approved, the applicant is emailed a copy of the business license. This allows the license holder to start operating.

The licensee should read "Once you have your license" below and follow the requirements.

During the application process, a package will be assembled for you from the following three applications.

Licensed establishment application

This captures information about the location where you sell tobacco products. You will need to provide:

  • Valid Denver address
  • Zoning use permit issued at the address of your Licensed Establishment that demonstrates one of the following uses:
    • Retail sales, service & repair, all other
    • Food sales or market
    • Automobile services
    • Eating & drinking establishment

The name of the business on the zoning use permit does not have to match the license holder name. If you have questions or need to obtain a copy of your current zoning use permit, email zoning.review@denvergov.org.

If you do not have a zoning use permit but need to submit an application for a business license, you can submit an acknowledgment of zoning use permit(PDF, 84KB). No business license will be issued without a zoning use permit provided by Denver Development Services. The acknowledgement of zoning use permit only allows you to submit your application. It will remain pending until you submit your actual zoning use permit to Denver Department of Licensing and Consumer Protection.

  • Details for one to three on-site managers, including their name, date of birth, home address and contact information. ;On-site Managers are those you designate who have the authority to make decisions regarding the licensed establishment. They must have access to and control over the licensed establishment at all times.

Entity registration application

This captures ownership information about the person or entity that will hold the license. You will need to provide:;

  • Your entity type
  • True name of the entity or person who will hold the license
  • List of any trade names under which the entity operates
  • Details about any individual who owns 10% or more of the entity, including their name, date of birth, home address, and contact information
  • Sole proprietors will be asked to upload a copy of a valid state or federally issued ID
  • Corporations, LLCs, and partnerships must provide a copy of their organizational documents, such as bylaws, an operating agreement, a partnership agreement, articles of incorporation, certificate of good standing, etc., as applicable

Any entity or person that will hold multiple licenses in Denver will only have to complete this application once. If the same entity owns multiple locations and will apply for multiple licenses, you should re-use the entity registration number provided to you after your initial application.

Retail tobacco store license application

This verifies you are eligible to obtain a retail tobacco store license and reviews the rules and laws you must abide by as a license holder. You must provide:

  • Copy of your Denver sales tax license
  • Copy of your State of Colorado sales tax license
  • Records of any alleged violation of law or rule related to tobacco sales issued by the U.S. Food and Drug Administration (FDA), the State of Colorado, or the City and County of Denver, to the entity or person applying for this license, or any of its owners, within the last five years.

Proximity restrictions

  • Are there any proximity restrictions related to the retail tobacco store license?
    • Yes, the retail tobacco store location may not be within 1,000 feet of any school (public or private), city-owned recreation center, or city-owned pool.
      • The measurement for proximity is a straight line from the retail tobacco store's nearest portion of the building to the property line of a school, city-owned recreation center, or city-owned pool.
      • Measurements are conducted by the CBH Tobacco Program. If the retail tobacco store license application is within 1,000 feet of a school, city-owned recreation center, or a city-owned pool and cannot provide proof of tobacco sales prior to January 1, 2021, the Tobacco Program will deny the retail tobacco store license application. You will be issued a letter of denial and information on the next steps.
  • Are there any exemptions to the proximity restrictions?
    • These proximity restrictions shall not apply to any application for a retail tobacco store license submitted on or before January 1, 2021, or to an applicant who can produce to the satisfaction of the Director of the Department of Licensing and Consumer Protection documentation that the sale of tobacco products occurred at the subject location prior to January 1, 2021.
      • Proof of tobacco sales includes tax documents, sales receipts, or other documentation deemed sufficient by the director.
      • DLCP will not accept an affidavit stating that the retail tobacco store sold tobacco products prior to January 1, 2021, a zoning use permit, or a sales tax license as a valid form of proof of tobacco sales.
      • The Department of Licensing and Consumer Protection will verify tobacco proof of tobacco sales and accept the proof of sales document. You will need to upload this document to your retail tobacco store application for DLCP to verify the document.

License must be displayed

The Department of Licensing and Consumer Protection will email a professional license to all licensees. This license (or a clear picture of it) must always be displayed.

Requirement to keep contact information up to date

File an online amendment application to notify the Department of any contact information changes (place of business, onsite manager, etc.). These updates must be filed within 72 hours of the change.

Requirement to renew annually

Professional licenses expire annually. It is unlawful to operate with an expired license. Renewal applications must be filed online before a license expires.

To update your contact information, ownership, or business name, go to the entity registration webpage to submit those applications.

To update your on-site manager, go to our licensed establishment webpage to submit those applications.