Trash complaints: improper accumulation and storage
Piles of trash on a property aren't just unpleasant to look at, they can attract rats, vermin, flies, and other pests. They can also create health and safety hazards for the whole neighborhood. Denver's municipal code addresses this directly under Denver Revised Municipal Code (DRMC) Sec. 48-43.
Examples of trash include discarded food, plastic bags, cardboard boxes and similar waste left to accumulate on a property.
What counts as a violation?
A property may be in violation if trash has accumulated or is being stored in a way that is:
- Offensive to sight — visible piles of garbage, debris or waste
- A breeding ground for pests — conditions that attract rats, vermin, flies or other insects
- Unsanitary or hazardous — anything otherwise prejudicial or dangerous to public health
- Disposed of illegally — trash dumped or discarded in violation of city ordinance or regulation
Who enforces this?
The following city officials, or their authorized representatives, can investigate complaints and issue orders to clean up a property: Manager of Public Health and Environment, Manager of Transportation and Infrastructure, Manager of Community Planning and Development, Manager of Aviation and Director of Development Services.
These officials have the right to enter a property at a reasonable time to inspect or investigate when there's reasonable cause (for example, in response to a complaint).
How the process works
- Inspection. A city official investigates the complaint and determines whether a violation exists.
- Written order. If a violation is found, the property owner, occupant or agent receives a written order to remove the trash. Whenever possible, it's delivered in person and if not, it's posted at the property.
- Compliance deadline. The order specifies a reasonable amount of time to clean up the property.
- Non-compliance. If the deadline passes without action, the city may remove the trash itself. The costs are then billed to the property owner.
- Unpaid costs. If those costs go unpaid for 30 days after billing, the city may place a lien on the property to recover the expenses, plus interest and administrative costs.
It is unlawful to:
- Ignore or refuse to comply with a valid cleanup order
- Refuse to allow lawful city inspection
Report a violation
If you see a property with an unlawful accumulation of trash, you can report it to the City by:
- Dialing 3-1-1 (or use 720-913-1311 outside of Denver)
- Texting "hello" to 439311 (HEY311)
- Visiting 311 City Services to report issues digitally.
Frequently asked questions
Is it trash?
Using the definition in the DRMC, trash includes items like discarded food, plastic bags, cardboard boxes and similar waste that has accumulated on a property.
Where should I put my trash if I can't leave it behind my fence?
Trash should be placed in water-tight bags and disposed of in a container designated for trash collection. Trash should never be left loose or piled on the property.