Average Plan Review Times

Current Delays

Please be aware that plan reviews are currently taking much longer than usual to complete. Permit application volumes are higher today than they were before the pandemic while at the same time the city, like many employers, has been impacted by considerable staffing and hiring challenges this year. 

What's Being Done

  1. We are pushing forward with aggressive hiring and recruitment efforts to get teams fully staffed and trained.
  2. We have hired and are now using third-party plan review services to assist with the backlog of applications. The immediate focus is on residential plan reviews.
  3. We have shifted administrative resources to field the high volume of status inquiries from customers so that plan reviewers have as much time as possible to complete plan reviews. 

In addition to these immediate efforts, the city is exploring process improvements to reduce resubmittals and limit the impact on customers of staff vacations or turnover. To that end, projects are reviewed in the order they were received by the next available staff member -- instead of being placed in a particular reviewer's "queue." This means e-permits will no longer list a specific reviewer for your project until one is available and the project has been officially picked up for review by that individual.

Due Dates Listed Online

Some projects will have a due date listed in e-permits. Please note that these dates are set automatically based on target review times -- and do not adjust in response to volume or capacity. For a more accurate estimate, please use the dates provided in the dashboard below based on when your permit application was accepted for review.

Review Times Dashboard 

The averages shown on this dashboard are what 90% of projects experienced over the last 90 days. Use the arrow in the bottom-right to open in full-screen mode. Data is updated daily.

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Please note: It can take up to two business days to verify that an application is complete and ready for plan review. 

Additional Resources

List of Minor Commercial or Residential Projects (eligible for faster review times)