Denver Human Services (DHS)
Supplemental Nutrition Assistance Program (SNAP) interview waivers are ending October 31, 2024 for renewals, and interviews will resume November 1, 2024. SNAP recipients will be contacted for renewals and to set up interviews from the number 720-944-4347 (DNVR Human SVC may appear on the caller ID).
Food, cash, medical eligibility assistance, and EBT services will close at 12 p.m. on Friday, October 4, 2024. Normal operating hours will resume on Monday, October 7, 2024
Benefit Eligibility
MyFriendBen helps you understand the government benefits, programs and tax credits you’re eligible for. Benefits include programs uniquely available to Denver residents. On average, in 6 minutes, you will know the cash value of those programs and the time it takes to apply so you can quickly make a decision that’s right for you.
Visit our MyFriendBen information page to learn more, or click the MyFriendBen button below to get started.
Find out what benefits you're eligible for
Locations and Hours
Locations
Visit our contact page for a list of all Denver Human Services locations, as well as the specific services offered. This includes Neighborhood-based locations that are conveniently located at the St. Francis Center and Rocky Mountain Human Services.
- Richard T. Castro Human Services Center (1200 N. Federal Blvd., Second Floor Entrance, Denver, CO 80204)
- Welcome Center (2929 W. 10th Ave., Denver, CO 80204)
- Denver Human Services East (3815 Steele St. Denver, CO 80205)
- Arie P. Taylor Municipal Center (4685 Peoria St. Denver, CO 80239)
Hours
Our buildings are open Monday - Friday from 8 a.m. - 4 p.m. Please call 720-944-4DHS (4347) to make an on-site appointment for Electronic Benefits Transfer (EBT). Se habla español.
Limited Services Notice: Third Wednesday of Every Month (2-4 p.m.) | Plan ahead! Denver Human Services has adjusted services on the third Wednesday of every month (Oct. 16, Nov. 20, Dec. 18) between 2-4 p.m. Food, cash and medical services, and EBT services, will not be available at our locations (including neighborhood resource sites) or from our call center during this time.
Skip the Trip!
Available Monday - Friday from 8 a.m. - 4 p.m.:
Our services and benefits are available in person, by phone and online. In most instances, we can help you without you needing to come to our building. Please call 720-944-4DHS (4347) for more information. Se habla español.
Available 24/7:
Apply for food, cash, medical, or child care assistance online at Colorado PEAK:
Apply for Benefits on Colorado PEAK
Quick Links
- Apply for food, cash, medical and child card assistance, and RTD's LiVE transit program, at Colorado.gov/PEAK.
- Do you need rent or eviction support? Looking for mortgage and utility assistance, or property tax relief? Visit our Additional Assistance page.
- Find out how to apply for Child Support, or how to make payments.
- Learn more about making a Child Care Benefit Claim Repayment.
- Learn more about making a Food, Cash or Medicaid Benefit Claim Repayment.
- Need to pick up an Electronic Benefits Transfer (EBT) card? Once your application is processed, you can pick up your EBT card at any of our locations. You can also make an appointment for pickup, or we can deliver the card to you via priority mail. Call 720-944-4DHS (4347) for more information.
- Pick up a paper application, or drop off a completed application at any of our main offices. Find the location nearest you on our contact page.
- Visit our FAQ section for more information on how to obtain DHS records. You can also learn more about making a records request payment.
- Stay engaged! Learn more about DHS by signing up for our next Navigator Training for Community Partners.
Report Abuse or Neglect
If you suspect child abuse or neglect, or the abuse, neglect, or exploitation of an at-risk adult in Denver, call the Denver County Child Welfare and Adult Protective Services hotline at 720-944-3000.
To report abuse or neglect of a child outside Denver County, contact the statewide hotline at 1-844-CO-4-KIDS (1-844-264-5437).
Denver Human Services is an equal opportunity provider.
Language and Disability Access
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please email DHSADASupport@denvergov.org with three business days’ notice.
File a Child Welfare Complaint
Before filing a formal complaint about Child Welfare, please contact the supervisor and/or administrator over your case first to try and address your concerns. Direct communication is the easiest way to make sure your concern is heard, and it will allow us to address your concerns in a timely manner.
If you have contacted the supervisor and/or administrator and believe that your concerns are still unresolved, you can file a Child Welfare Complaint using the form below. If the form does not appear or you would prefer to work on it in a new window, you can fill out the Child Welfare Complaint form on our OpenForms page.
Click here to view form.
Child Welfare Policy
Per 12 CCR 2509 7.601.81, County departments shall maintain and utilize a written protocol regarding quality assurance and investigatory processes to monitor for falsification of child welfare records in the comprehensive child welfare information system known as Trails. View the DHS Falsification of Trails Records Policy(PDF, 212KB)