Mayor Michael B. Hancock created the Peak Performance program in 2011 to increase taxpayers' return on their investment in city government.
Peak partners with city departments and agencies to empower employees to improve their work processes through training, coaching, and support.
Through 2017, these efforts have saved Denver over $25M, while also dramatically reducing wait times at locations such as the Department of Motor Vehicle, and signing up more than 25,000 users to customized online services like Pocketgov, shifting the workload to lower-cost channels.
PEAK Performance Story Maps
View detailed story maps of each focus area's data-driven approach to innovation.
Contact PEAK Academy
For questions and feedback, contact firstname.lastname@example.org