Why are scooters and bikes allowed to park in car parking spaces?
In Denver, city ordinance allows bikes and scooters to park where cars do in most cases. If the sidewalk is narrow or doesn't have a grassy area by the street, parking bikes or scooters on the street makes room for people walking or rolling along the sidewalk. Since bikes and scooters should usually be ridden in the street, parking them there can also discourage people from riding on sidewalks.
Why are bikes and scooters parked near my house between the street and sidewalk?
The area between the street and sidewalk is usually public property. Bikes and scooters can park there if they stand upright and are at least four (4) feet away from things like utility boxes. You can check Denver's Real Property Map to see if they're on public property.
Can the city set up a no-parking or no-riding zone on my property?
GPS isn't perfect, so banning parking or riding works better in open areas like parks and large parking lots. For small spaces or areas near tall buildings, bans might not work well and could unfairly stop people from using nearby public areas. To report scooters or bikes parked illegally, use the city's online form. If you have a designated parking area for them, the city can work with Veo to encourage riders to park there.
Why does Denver let these companies make money from public spaces?
Shared bikes and scooters help Denver lower car use, enhance mobility options, and improve air quality. Inaddition to Veo paying the city an annual fee for eachdevice it has available for rent, they also offer freerides for income-qualified individuals and adiscounted rate for Denver residents.
Why did the city take a car parking spot for bikes and scooters?
Denver has poor air quality, and a lot of it comes from driving. The City wants to encourage people to get around by modes other than driving, so it creates parking for bikes and scooters as alternatives. Sometimes, a car parking space is turned into bike or scooter parking because it's a better use of space — one car spot can fit 10-20 scooters or bikes.
What should I do after a crash with a Veo scooter or bike?
Call 911 or visit urgent care if anyone is hurt. Try to get the device identification number and file a police report. Reach out to Veo at 855-836-2256 or hello@veoride.com
For privacy reasons, only law enforcement can request this info; requests from anyone else will not be granted.
Are shared bikes or scooters allowed on buses or trains?
No, but they're a cheap and eco-friendly way to travel to transit stops if walking is too far.
Where can I ride?
Scooters and bikes can be ridden on bike paths and most streets (except where signs say otherwise, such as on freeways). Keep in mind that it is illegal to ride on sidewalks unless you have just started or are about to end your ride (within that block).
Where can I park?
Riders can park in public property in places that don't block pedestrian or vehicle traffic. This includes wide sidewalks (be sure to leave at least five feet of width for people to walk or roll past), car parking spaces (except metered spaces, time-limited spaces, or those which require a permit, such as an accessible parking permit), public bike racks or corrals, and grassy areas between the street and the sidewalk.
Where can't I park?
Bike paths, private property, blocking pedestrian or automobile/bicycle/scooter traffic.
What is a mandatory parking zone?
A mandatory parking zone is an area where Veo scooters and bikes must be parked within a designated parking area. While you can generally park where you want (with the above restrictions in mind), in areas like downtown, devices can only be parked in designated areas to prevent sidewalks, driveways, or the street from being blocked.
What happens if I try to end my ride in a prohibited area?
The app will not allow you to end your ride.
What if I just leave my scooter and wait for the ride to automatically end?
You will be charged until the ride ends, and allowing a ride to end automatically may result in action against your account, potentially even suspension or termination.