Contact General Services

Contact Us

Facilities Management
720-865-8680
Facilities.Helpdesk@denvergov.org

Purchasing Division
www.denvergov.org/purchasing
720-913-8100
Accounts Payable: 720-913-8811

Administration Division

Media Inquiries
720-913-5693
generalservices@denvergov.org


Colorado Open Records Act (CORA) Requests

Please read the information below before submitting inquiries.

The City and County of Denver is committed to making city government open, accountable and accessible to the public. The City’s approach to the Colorado Open Records Act (CORA) is an important part of its pledge to transparency to build trust with our residents. These guidelines help City agencies and departments provide the public with efficient access to documents and records pursuant to the Colorado Revised Statutes, C.R.S. §24-72-205(6). Learn more about CORA.

The Department of General Services is comprised of three divisions including: Administration, Facilities Management, and Purchasing. General Services processes CORA requests specific to its functions and responsibilities in the City and County of Denver. 

General Services is the custodian of record for the following commonly requested records:

  • Request for proposals
  • Proposal documents
  • Score sheets
  • Bid documents
  • Security camera footage

CORA requests for records pertaining to security arrangements will be reviewed by the Denver City Attorney’s Office. Requests for preservation pertaining to legal matters must be submitted by requestors to the Denver City Attorney’s Office.

CORA Costs

To pay for the cost of processing a CORA request, the agency may charge for the time spent to research and respond to requests for records under CORA. 

  • Staff time may be charged at a rate of up to $33 per hour.
  • There is no charge for the first hour to research and retrieve records.
  • There is an additional charge of $0.25 per page for regular paper copies, or an additional cost for other paper sizes.

Time and Cost Estimates

Agencies may provide the requestor with a time and cost estimate, which may require a pre-payment before processing the request. If you pay for more time than is spent processing your request, you will receive a refund.

To request Open Records from the Department of General Services, please complete the form below.

A CORA request received after 3 p.m., or any day the city is officially closed, will be considered received on the following working day. For more information regarding CORA and fees associated with CORA requests, visit the city’s Colorado Open Records Act web page.

Click here to view form.