Deaf and Hard of Hearing Services

The Office of Deaf and Hard of Hearing Services (DHHS) provides sign language interpreters and real-time captioning via Communication Access Real-time Translation (CART) to Denver City and County government agencies at no cost. A minimum of a three (3) business days’ notice is requested. Last minute requests will be accepted but may result in the unavailability of an auxiliary aid or service.

Per Federal legislation, Americans with Disabilities Act (ADA), Deaf/ hard of hearing people are a protected class. Therefore, they are entitled to effective communication and equal access to all government programs, services, and events (ADA, Title II). Effective communication access will often mean the provision of an auxiliary aid or service such as an interpreter, open captioning via Communication Access Real-time Translation (CART), or an assistive listening device (ALD) for sound amplification.


Our Mission

 Create equal access for Deaf, DeafBlind, and hard of hearing people to Denver government programs, services, and events by:

  • Providing sign language interpreting services, open captioning via Communication Access Realtime Translation (CART), and Assistive Listening Devices for sound amplification to Denver government agencies upon request;
  • Engaging members of the Deaf and hard of hearing communities in Denver City and County government affairs;
  • Educating and consulting with City and County of Denver employees regarding their responsibility under Title II of the Americans with Disabilities Act to provide access to the Deaf, DeafBlind and hard of hearing public;
  • Providing information and referral. 

Virtual Town Hall

Join the Office of Deaf and Hard of Hearing Services at its upcoming Red Rocks Accessibility Improvement Project Town Hall. Our Deaf and Hard of Hearing Program Coordinator, Dallas McCarthy will be facilitating the conversation with Venue Director for Denver Arts & Venues, Tad Bowman and Guest Experience Manager, Amanda Hansen, who will be presenting and providing an update on Deaf and Hard of Hearing access. We will also be seeking feedback from you about your Red Rocks experience as a member of the Deaf and Hard of Hearing community. 

Scan the QR Code in the flyer or see the Zoom details below to join the conversation on Thursday, March 7th from 4:30 pm to 6 pm. 

 

Digital Flyer with information about the Deaf and Hard of Hearing Town Hall with Red Rocks

Zoom Meeting Link: https://denvergov-org.zoom.us/j/84442601413?pwd=ZXZ2bTViRVNpM2pUQkxYd0g0aXVnQT09

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact us at deafhhservices@denvergov.org with 3 business days’ notice.


Resources

Denver Division of Disability Rights Information

Denver Division of Disability Rights coordinates the City and County of Denver’s efforts to ensure compliance with Title II of the Americans with Disabilities Act (ADA). Our role is to ensure that all City services and programs are accessible to people with disabilities. 

Division of Disability Rights Website

Accessibility Complaint Information

Under Title II of the Americans with Disabilities Act (ADA), the City & County of Denver is required to ensure that our facilities, services, and programs are accessible to people with disabilities and in compliance with the ADA.

If you feel that you have not been able to access the City and County of Denver government because of accessibility issues, or have been discriminated against based on your disability, please provide the details requested below. Your complaint will be investigated and you will be contacted with the results or additional instructions on how to further proceed. This form and process are designed to provide you with the opportunity to quickly and effectively resolve any issue(s) as they relate to the ADA and the City of Denver.

If you need assistance with completing this form because of a disability, please contact the ADA Coordinator at DisabilityAccess@denvergov.org

Request ADA Accommodation

To request ADA accommodations for a City Sponsored Service or Program

Sign language interpreters and real-time captioning via CART are available upon request with a three business days’ notice. To request this service, please email deafhhservices@denvergov.org.

For other public accommodation requests/concerns related to a disability, please email DisabilityAccess@denvergov.org.


Meet the team

Lorrie Kosinski, DHHS Director

Lorrie and Husband Paul in foreground of Croatia's Coastal Landscape

Lorrie is the Director of the Office of Deaf and Hard of Hearing Services, housed within the agency for Human Rights and Community Partnerships (HRCP). Over her many years of service, Lorrie has had a penchant for ensuring Denver government provides access to and engagement opportunities for the Deaf, DeafBlind, and hard of hearing public.

In addition to the many duties Lorrie fills as Director, she also makes time to interpret in the legal settings for the City and County of Denver. She holds a national certification for legal interpreting, the Colorado Status I Court/Legal interpreter designation, mentors upcoming legal interpreters, and chairs the Colorado Registry of Interpreters for the Deaf Legal Interpreting Committee.

In her off time, Lorrie and her husband Paul love to explore the history of places and people in their own back yard as well as around the United States and abroad.

Noah Blankenship, DHHS Program Coordinator

Noah Blankenship at Mountain Top with Pet DogBorn and raised in the Boston area, Noah Blankenship is a proud Boston fan! After graduating high school, Noah resided in Rochester, NY, for five and half years, earning a couple of degrees, an MBA being one of them. While at Rochester Institute of Technology (RIT), he worked as an American Sign Language (ASL) Consultant, serving as one of the language coaches for the 100+ interpreters at RIT. Noah was also involved with Residence Life and with his fraternity at RIT. But, the most remarkable thing Noah experienced was studying and living in Zagreb, Croatia, for four months in the Fall of 2017.

In August 2021, Noah relocated to Breckenridge, CO, and there, where he worked at a couple of family-owned businesses (one was a ski rental/tuning shop, one was a winter boot store). He was an employee for the '21-'22 Ski Season, winning "Honorable Mention" at the end of season MVP Voting for the rental/tuning shop. Finally, in June 2022, Noah moved near Denver, where he could be closer to opportunities, and subsequently bringing him to this new chapter of his life as a Deaf Program Coordinator.

Are you a City/County of Denver employee needing ASL interpreting/CART services? or do you need ASL/CART services for City/County of Denver programs, services, and events? If so, email me! I am also reachable via text, (720) 682-4929, and VP, (303) 327-9902.

LEARN MORE ABOUT NOAH IN  HIS OWN WORDS

Dallas McCarthy, DHHS Program Administrator

Photo of Dallas McCarthy with wife and two daugthers

Dallas McCarthy is the Program Administrator for Denver Office of Deaf and Hard of Hearing Services. Dallas grew up in the rural area in Southwest Iowa. He graduated from the Rochester Institute of Technology (RIT) with a bachelor degree in business management then moved to Denver, CO to begin his career journey in 2006 as a coordinator, director, sales/marketing, and entrepreneur/venture capitalist. 

In the spare time, Dallas enjoys outdoor activities such as camping, hiking/backpacking, off-roading, and hunting. Dallas enjoys exploring new trails, soaking in breathtaking views, and discovering hidden gems off the beaten path. Dallas also loves to travel, especially with family. 

Dallas looks forward to continuing his journey by supporting the Deaf, Hard of Hearing and DeafBlind communities in the city and county of Denver.

CHECK OUT MORE ABOUT DALLAS IN HIS OWN WORDS


Advisory Committee

Goals

  • Support The Office of Deaf and Hard of Hearing Services (DHHS) in being a role model of access for Deaf, hard of hearing, Deafblind and Deafdisabled (DHHDBDD) people to Denver government programs, services, and events.
  • Advise DHHS on issues and opportunities as they relate to DHHDBDD people in the Denver metro area.
  • Advocate on behalf of DHHDBDD people by recommending necessary procedures, programs, legislation or administrative action to promote communication access and equal rights and opportunities within Denver government for DHHDBDD people.
  • Assist efforts to organize, educate, and mobilize DHHDBDD people through coalition building and collaboration with allied individuals, groups, and organizations.
  • Develop and adopt bylaws pertaining to the working of the Advisory Committee, including, but not limited to membership qualifications, governance, and operation of the Advisory Committee. All bylaws, including any amendments, are subject to the Director’s approval.

Members

Cathy Noble-Hornsby, Chair 

Samantha Pacheco, Secretary

Jake Pfau-Martinez 

Patrick Carton