Language Access

If English is not your first language and you have a limited ability to read, speak, write, or understand English, you might be limited English proficient, or "LEP." You may be entitled to language assistance to access city services.

Executive order 150 establishes language access guidelines that all city agencies under the mayor must follow.

EXECUTIVE ORDER 150

As a limited English proficient individual, you have the right to receive language assistance such as interpretation and translation when interacting with City agencies. City agencies must provide language services to individuals free of charge.

All City programs should provide reasonable access to interpretation and/or translation services by request. To request any of these services at no cost to you, please follow guidelines of the agency you are trying to connect with.

If a City agency will not provide an interpreter, translate documents, or expects you to bring your own language support, or use your kids as interpreters, you can file a complaint. 

 To file a complaint with the City:

1. Complete the City and County of Denver Title IV Complaint Form
2. Email: titleVI@denvergov.org
3. Or Mail: 

ATTN: Title VI Coordinator  
Title VI Policy and Plan  
City and County of Denver  
Agency for Human Rights  and Community Partnerships  
Colfax, Dept 1102 Denver, CO 80202

To contact the HRCP Anti-Discrimination Program: 

1. Fill out the form on the HRCP Anti-Discrimination Program website
2. Or contact the Director of the Denver Anti-Discrimination Office, at DADO@DenverGov.org or (720) 913-8458
3. Go to Denvergov.org/TITLEVI to check for updates on your complaint
   
   

To submit a complaint to the U.S. Department of Justice:

1. Complete the Department of Justice Title IV Complaint Form
2. Email: DOJLAWG@usdoj.gov
3. Phone Number: (303) 454-0100
4. Or mail: 

ATTN: Federal Coordination and
Compliance Section – 4CON
Civil Rights Division
U.S. Department of Justice
950 Pennsylvania Avenue, N.W.
Washington, D.C. 20530

Connect with the Denver Agency for Human Rights & Community Partnerships' Language Access Team: languageaccessprogram@denvergov.org

Get more information & submit a complaint

Learn more about DPD's Language Access Policy

On April 5, 2012, the Attorney General announced revised policies to ensure that Department of Justice staff take reasonable steps to provide limited English proficient persons with meaningful access to their programs and activities.

Learn More

Click the link below to access the Department of Justice Civil Rights Division's policy to take reasonable steps to overcome language barriers to programs or activities, at no cost to the limited English proficient individual.

Connect with Services

Federal Government Limited English Proficiency official website:

LEP.gov

Title VI Guidance for Recipients:

Find Your LEP Guidance for Recipients

Working with State Courts to remove language barriers.

Colorado Judicial Department

Read the Memorandum of Agreement (MOA) between the US Department of Justice and the Colorado Judicial Department:

MOA