Title VI

The City and County of Denver prohibits discrimination in all programs and activities based on race, color, national origin, ethnicity, citizenship, immigration status, gender, age, sexual orientation, gender identity or expression, marital status, income source, military status, or disability, in accordance with federal civil rights laws.

We are committed to preventing discrimination and ensuring equitable access for all communities, including minority, low-income, and limited English proficiency populations.

Learn about Denver’s Title VI policy and process:

Title VI Complaint Procedure

Denver must investigate, conciliate, and administer hearings and orders for Title VI complaints. The Title VI complaint procedure is administered by Denver Human Rights & Community Partnerships.

Title VI Complaints must be filed in writing by emailing titleVI@denvergov.org. If you need assistance to file your complaint or need interpretation services, please contact Denver’s Title VI Coordinator.

Who can file a complaint?

Anyone who believes they have been excluded from participation in, denied the benefits of, or otherwise subjected to discrimination under any Denver program or activity (excluding DIA) because of their race, color, national origin, age, sex, or disability may file a complaint.

Discrimination is defined as unfair or unequal treatment in employment, availability of housing, rates of pay, right to promotion, educational opportunity, civil rights, and use of facilities based on race, nationality, creed, color, age, sex, or sexual orientation.

To be accepted, a Title VI complaint must:

  • Allege discrimination based on race, color, national origin, age, sex, or disability
  • Allege that the discrimination was committed by the City and County of Denver, a City and County of Denver employee, or a sub-recipient (contractor or subcontractor) of the City and County of Denver; and
  • Be filed within 60 days of the alleged discrimination.

How to File a Complaint

Complaints must be filed with the Title VI Coordinator at Denver Human Rights & Community Partnerships. Complaints must be in writing and signed by the complainant.

Print and complete the City and County of Denver Title VI Complaint Form on the right side bar under the Title VI Documents. 

  • Mail 
    Attn: Title VI Coordinator
    City and County of Denver
    Human Rights & Community Partnerships
    201 West Colfax, Office 1102
    Denver, CO 80202

What Happens After a Complaint is Filed?

Upon receipt of the complaint, the Title VI Coordinator will determine:

  • If the complaint is complete and if additional information is needed;
  • If the City has authority; or
  • If the complaint is timely.

The Title VI Coordinator will notify the complainant in writing within 30 days of receipt of the complaint. If the complaint is not accepted, the Title VI Coordinator will state the reason. If more information is needed, the complainant will be notified that more information is needed.

If the complaint is accepted, an investigation will begin within 30 days of notifying the complainant of that determination. Investigations may include interviewing key parties and witnesses and requesting relevant documents and other types of supplemental information.

Dismissal of Complaints

The City and County of Denver may dismiss a complaint at any time during the intake process for any of the following reasons:

  • The complainant withdraws the complaint;
  • The complainant fails to respond to requests for additional information needed to process the complaint;
  • The complaint is untimely;
  • The complainant cannot be located; or
  • The complaint is determined to be legally insufficient by the Title VI Coordinator.

In cases where the Title VI Coordinator follow the investigation to its completion, the Coordinator will issue either:

  • A closure letter; or
  • A letter of finding.

File a Complaint Here(PDF, 155KB)