The City and County of Denver operates without regard to race, color, national origin, ethnicity, citizenship, immigration status, gender, age, sexual orientation, gender identity, gender expression, marital status, source of income, military status, or disability in accordance with Title VI of the Civil Rights act of 1964, the Restoration Act of 1987, section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 (ADA), and related statutes and regulations in all programs and activities.
The City and County of Denver ensures that every effort will be made to prevent discrimination through the impacts of its programs, policies, and activities on minority and low-income populations, and persons with limited English proficiency.
Learn more about the City and County of Denver's Title VI policy and how to file a complaint below.
Title VI Complaint Procedure
Denver must investigate, conciliate, and administer hearings and orders for Title VI complaints.
While this Title VI procedure is separate from the Denver Anti-Discrimination Office’s policy and plan the Title VI complaint procedure will be administered within the Agency for Human Rights and Community Partnerships.
Title VI Complainants must file complaints in writing (www.titleVI@denvergov.org). If you need assistance to file your complaint or need interpretation services, please contact Denver’s Title VI Coordinator.
Who can file a complaint?
Anyone who believes they have been excluded from participation in, denied the benefits of, or otherwise subjected to discrimination under any Denver program or activity (excluding DIA) because of their race, color, national origin, age, sex, or disability may file a complaint.
Discrimination is defined as unfair or unequal treatment in employment, availability of housing, rates of pay, right to promotion, educational opportunity, civil rights, and use of facilities based on race, nationality, creed, color, age, sex, or sexual orientation.
To be accepted, a Title VI complaint must:
- Allege discrimination based on race, color, national origin, age, sex, or disability
- Allege that the discrimination was committed by the City and County of Denver, a City and County of Denver employee, or a sub-recipient (contractor or subcontractor) of the City and County of Denver; and
- Be filed within 60 days of the alleged discrimination
How to File a Complaint
Complaints must be filed with the Title VI Coordinator of the Agency for Human Rights and Community Partnerships. Complaints must be in writing and signed by the complainant.
Complete the City and County of Denver Title VI Complaint Form, print it, sign it, and mail, fax or email to:
Attn: Title VI Coordinator
Title VI Policy and Plan
City and County of Denver
Agency for Human Rights & Community Partnerships
201 West Colfax, Dept 1102
Denver, CO 80202 Phone: (720) 913-8459
What Happens After a Complaint is Filed?
Upon receipt of the complaint, the Title VI Coordinator will determine:
- If the complaint is complete and if additional information is needed;
- If the City has authority; or
- If the complaint is timely.
The Title VI Coordinator will notify the complainant in writing within 5 business days if the complaint is accepted. If the complaint is not accepted, the Title VI Coordinator will state why. If more information is needed, the complainant will be notified that more information is needed.
If the complaint is accepted, the complaint will be investigated within 30 business days of acceptance. Investigations may include interviewing key parties and witnesses and requesting relevant documents and other types of supplemental information.
Dismissal of Complaints
The City and County of Denver may dismiss a complaint at any time during the intake process for any of the following reasons:
- The complainant withdraws the complaint;
- The complainant fails to respond to requests for additional information needed to process the complaint;
- The complaint is untimely;
- The complainant cannot be located; or
- The complaint is determined to be legally insufficient by the Title VI Coordinator.
In cases where the Title VI Coordinator follow the investigation to its completion, the Coordinator will issue either:
- A closure letter; or
- A letter of finding.
File a Complaint Here(PDF, 155KB)
Title VI Coordinator
Human Rights and Community Partnerships
Wellington Webb Municipal Building
201 West Colfax Ave., Dept. 1102
Denver, CO 80202