Digital Accessibility

The City and County of Denver is committed to providing access to our electronic and information technology, including our web pages, for individuals with disabilities in accordance with Section 508 of the Rehabilitation Act. Section 508 requires us to ensure that persons with disabilities seeking information or services from us, have access to and use of information and data that is comparable to the access and use by persons who are not individuals with disabilities, unless an undue burden would be imposed on us.

To meet this requirement, we are committed to creating web pages that meet or exceed the Section 508 standards, utilizing WCAG 2.1 Level AA guidelines and the Citywide Web Standards and Guidelines.

Web requirements issued by the United States Department of Justice, and in accordance with 508 compliance, for all public-facing digital experiences for the City and County of Denver must:

  • ADA Website Compliance:
    All City and County of Denver employees and vendors who create public-facing web content, websites, applications, and other digital products are required to be 100% WCAG 2.1 Level AA compliant in all public-facing digital experiences. The city is required to perform/obtain automated accessibility testing and manual accessibility testing prior to launch and subsequently each year using approved testing tools and manual testers. 
  • ADA Training: All city employees who create content for public-facing digital experiences (websites, web platforms, applications, e-newsletters), including web copy, documents, and images are required to be trained on WCAG 2.1 Level AA accessibility prior to providing content for digital experiences and subsequently each year thereafter. All vendors working with the city must be well informed on their requirements for creating accessible content and follow the WCAG guidelines for producing content. 
  • Validation, Review and Remediation: Manual testing will be performed by certified third party vendors that notify the city when its digital experience is ready for city review and validation. The city will then validate, prior to launch and each term year thereafter, to confirm that the digital experience is compliant with the guidelines.  Manual testing of the contractor’s digital experience will be verified by the city with approved vendors and individuals of varying disabilities which shall include individuals who are blind, deaf, or hard of hearing, and who have mobility or dexterity limitations. Upon completion of all testing, a review will be performed by the city’s web accessibility coordinator to confirm completion of all accessibility requirements.

Accessibility Training Resources

Training Guides

Full presentations to help you implement various elements of digital accessibility on the web and in software applications.

  • Basics of Web Accessibility
  • Document Accessibility
  • QA for PDFS
  • InDesign Accessibility
  • Zoom Accessibility
  • Inclusive Copywriting

Quick Sheets

Handy quick sheets to help remind you of the most common elements to address in accessibility for websites, applications, and digital content.