A key component of emergency management is planning. Planning is responsible for delineating the steps taken before, during and after an emergency. Part of having a citywide emergency planning includes creating an Emergency Operations Plan which outlines how we will prepare, respond, and recover from an emergency.  

The actions taken in the initial minutes of an emergency are critical. A prompt warning to employees to evacuate, shelter or lockdown can save lives. A call for help to public emergency services that provides full and accurate information will help the dispatcher send the right responders and equipment. An employee trained to administer first aid or perform CPR can be lifesaving. Action by employees with knowledge of building and process systems can help control a leak and minimize damage to the facility and the environment.