*If this is a life safety emergency, call 911*
A residential health emergency can include:
If you have not reached out to your property management company or landlord about your concerns, you may use the template below to send your own email to alert them in writing. All residential dwellings are required to meet the minimum health and safety standards set forth in the Housing Code and the Rules and Regulations Governing Residential Health. Notifying your property management company or landlord of your concerns is the first step to ensure any violations of the code or regulations are corrected as soon as possible.
Dear [Landlord or Property Management Company],
All residential properties must comply with the Rules and Regulations Governing Residential Health pursuant to Chapter 27 of the Denver Revised Municipal Code. I am writing to notify you of the following issues in my residence, that I believe are not in conformance with the Rules and Regulations:
[Insert Concerns]
You can find the Rules and Regulations Governing Residential Health at https://www.denvergov.org/content/dam/denvergov/Portals/771/documents/PHI/HFHH/Residential-Housing-Regulation.pdf.
If my concerns are not addressed in a timely manner, I will be filing a complaint with the Denver Department of Public Health & Environment.
Thank you for your attention to this matter.
Information and Tips
Here are some steps you can take in the meantime, depending on your specific situation.
Here are some helpful tips when you don’t have running water:
Resources
For power outages/loose wires/wires hanging low, please contact Xcel Energy directly at 800-895-4999
Have an emergency kit prepared with the following items:
If you need to file a complaint, please call 3-1-1 (720-913-1311), 7 a.m.-7 p.m., Monday-Friday.