You may recover your vehicle or property any time during normal operating hours, excluding city-observed holidays:
Monday - Friday, 10 a.m. - 6 p.m.
Saturday - Sunday, 8 a.m. - 3 p.m.
The impound is busiest on Mondays, Tuesdays, and Fridays and near opening and closing; avoid long lines by visiting during other open days and times.