Denver Technology Services (TS) is the City and County of Denver's central information technology department. TS provides technology infrastructure, development, support and solutions to all city departments and operations.
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Suma Nallapati – Chief Information Officer
Offices & Divisions
The Office of the Chief Information Officer is responsible for Technology Services' overall strategy, budget, policy, direction, and resource and demand management.
The Applications Division provides software solutions that increase efficiency, automate processes, improve customer service, and achieve city objectives. The division oversees the procurement, development, implementation, integration, quality assurance and testing, maintenance, and support for more than 300 applications, including their underlying systems and databases.
The Digital Experience Division oversees 311; Denvergov.org; public, educational, and government television operations, including Denver 8 TV and Denver Community Media; and the administration of the city’s cable franchise agreements. The division is responsible for transforming digital communications with residents through email, SMS, social media, and online experiences
The Infrastructure and Operations Division oversees the engineering and maintenance of city technology infrastructure, data storage, and networks. The division provides voice system and end-user device support, Computer Aided Dispatch (CAD) support to Denver 911, and communication and voice radio systems management for first responders and other city agencies.
The Program and Project Management Division oversees project support and establishes policies, procedures, financial tracking, and standardized methodologies for efficiently and successfully delivering approved technology projects.
The Information Security Division is responsible for the city’s cyber security posture, including defensive controls, risk management, creating and enforcing policies, incident planning and response, privacy, compliance and governance.
The Data and Analytics Division connects internal and external customers to information and services by providing the access, tools, and expertise required to fully leverage the city’s data and information assets.
Resident and Public Programs