Office of Sign Language Services

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The Denver Office of Sign Language Services (DOSLS) provides auxiliary aids and services to Denver City and County government agencies at no cost, with a minimum of three (3) business days’ notice requested. Last minute requests will be accepted but may result in the unavailability of an auxiliary aid or service.

Per Federal legislation, Americans with Disabilities Act (ADA), Deaf/ hard of hearing people are a protected class. Therefore, they are entitled to effective communication and equal access to all government programs, services, and events (ADA, Title II). Effective communication access will often mean the provision of an auxiliary aid or service such as an interpreter, open captioning via Communication Access Real-time Translation (CART), or an assistive listening device (ALD) for sound amplification.


Our Mission

 Create equal access for Deaf, DeafBlind, and hard of hearing people to Denver government programs, services, and events by:

  • Providing sign language interpreting services, open captioning via Communication Access Realtime Translation (CART), and Assistive Listening Devices for sound amplification to Denver government agencies upon request;
  • Engaging members of the Deaf and hard of hearing communities in Denver City and County government affairs;
  • Educating and consulting with City and County of Denver employees regarding their responsibility under Title II of the Americans with Disabilities Act to provide access to the Deaf, DeafBlind and hard of hearing public;
  • Providing information and referral. 

Denver Division of Disability Rights Information

Denver Division of Disability Rights coordinates the City and County of Denver’s efforts to ensure compliance with Title II of the Americans with Disabilities Act (ADA). Our role is to ensure that all City services and programs are accessible to people with disabilities. 

Division of Disability Rights Website

Accessibility Complaint Information

Under Title II of the Americans with Disabilities Act (ADA), the City & County of Denver is required to ensure that our facilities, services, and programs are accessible to people with disabilities and in compliance with the ADA.

If you feel that you have not been able to access the City and County of Denver government because of accessibility issues, or have been discriminated against based on your disability, please provide the details requested below. Your complaint will be investigated and you will be contacted with the results or additional instructions on how to further proceed. This form and process are designed to provide you with the opportunity to quickly and effectively resolve any issue(s) as they relate to the ADA and the City of Denver.

If you need assistance with completing this form because of a disability, please contact the ADA Coordinator at DisabilityAccess@denvergov.org

 

Request ADA Accommodation

To request ADA accommodations for a City Sponsored Service or Program

Sign language interpreters and real-time captioning via CART are available upon request with a three business days’ notice. To request this service, please email SignLanguageServices@denvergov.org.

For other public accommodation requests/concerns related to a disability, please email DisabilityAccess@denvergov.org.

 


Advisory Committee

Goals

  • Support Denver Office of Sign Language Services (DOSLS) in being a role model of access for Deaf, hard of hearing, Deafblind and Deafdisabled (DHHDBDD) people to Denver government programs, services, and events.
  • Advise DOSLS on issues and opportunities as they relate to DHHDBDD people in the Denver metro area.
  • Advocate on behalf of DHHDBDD people by recommending necessary procedures, programs, legislation or administrative action to promote communication access and equal rights and opportunities within Denver government for DHHDBDD people.
  • Assist efforts to organize, educate, and mobilize DHHDBDD people through coalition building and collaboration with allied individuals, groups, and organizations.
  • Develop and adopt bylaws pertaining to the working of the Advisory Committee, including, but not limited to membership qualifications, governance, and operation of the Advisory Committee. All bylaws, including any amendments, are subject to the Director’s approval.

 

Members

Patrick Carton
Al Mascarenas, Vice Chair
John Moore
Cathy Noble-Hornsby, Chair
Samantha Pacheco
Lisa Stiefel
Jake Pfau-Martinez